ABS
Billing
Random
Human Resources
Clinical
100

Where can I find a new patient referral received by a National Account on ABS?

Central Intake

100

Can we pass approved auth hours for a patient and bill the client the balance?

No. Unless they have agreed to be a private pay client and we have a credit card auth on file.

100

What is the starting rate for private pay services hourly?

$32/hour

100

True or False. Some of our employees are considered 1099.

False. Everyone is a W2 employee.

100

Skilled patients are re-assessed by a nurse how often?

Every 60 days

200

Name at least 2 case types on ABS.

Staffing Personal Care

Staffing Skilled

Personal Care Services

Skilled Care- Infusion

Staffing Companion

Skilled Care- Therapy

200

What is ACH debit?

Automatic deduction from banking account using routing & account #

200

What is a National Account?

A pharmacy or a company who Brightstar signs a contract with for us to provide services. The rate is already agreed upon based on our state.

200

What is a supervisory visit for an HHA?

An RN supervises the aide during their shift to assess uniform, appearance, safe care, skills being performed, aides overall performance. This is done at least once a year.

200

Who does our PT/OT services?

Florida Rehability &/or Florida Strong (3rd party companies)

300

What case type am I if I am a Healthalign patient?

Staffing- Personal Care

300

Can we accept written checks mailed to the office as payment for a private pay client?

No!

300

How many days can a VA be without service before needing a new authorization?

30 days. On the 30th day, we would have to be seeing them. Not day 31.

300

How many days can a CG work after there CPR has expired on ABS?

0 days. Immediately remove CG from any patients

300

I am a patient who stops breathing and my HHA just walked in. What will you tell my HHA?

Hang up & Call 911. Try to breathe. Say the patients name. Call us back after you speak to 911.
400

Provide an example of a perfect call logger note of a wife who reported the patient is hospitalized.

Ms. James reports the patient has been hospitalized since Monday March 10th at Jackson Memorial for high blood pressure. HHA & Clinical team has been made aware, schedule updated in ABS. 

400

If a patient is private pay, when do they get charged for their services they received last week?

This week Wednesday or Thursday

400

Name 3 National Accounts.

VA, Healthalign, CVS Pharmacy, Evicore, One Call, Biomatrix, Bright Horizons, Medically Home

400

What is the difference between a W2 employee & 1099?

W2: Brightstar employee, eligible for works compensation, falls under our insurance plan, eligible for benefits

1099: Independent contractor, must have their own liability insurance

400
Do we have a Medicaid client on services at this time?

No. We are not accepting Medicaid at this time.

500

Name 3 tools you can use in ABS to assist with scheduling.

Employee Call List, Employee Schedule report, Shift Offers

500

Does Brightstar charge for a SOC for a private pay client?

No. It is FREE of charge.

500

How long is a VA authorized for HHA services?

Standard is 6 months/180 days.

500

What is the overtime rate for HHA (Exact amount per hour) & after how many hours?

$23.18 and 40 hours

500
Can we still operate Brightstar without being Joint Commission accredited?

Yes. But DAMNNN we suckkkk :(

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