Something to be achieved in a specified period of time.
Goal
The process of controlling and making decisions about a business.
Management
Is an outline of the actions needed to accomplish a goal.
Plan
Specific, measurable, attainable realistic, and timely goals.
SMART Goal
Is a group of two or more people working together to achieve a common goal.
Team
Outlines how company decisions are made.
Policy
Consists of a company's board of directors, president, and other high-making managers.
Top Management
Are created for the long-term goals of an organization.
Strategic Plans
Organizing time and work tasks.
Time Management
Is the cooperative efforts by individual team members to achieve a goal.
Teamwork
Describes how tasks should be completed.
Procedure
Consists of a company's division managers and department heads.
Middle Management
Is the coordination of activities and resources needed to reach its goal.
Organizing
System used to acquire, organize, maintain, retrieve, and use information.
Personal Information Management(PMI)
Is the process of recognizing and resolving team disputes in a balanced and effective way.
Conflict Management
Is the authority structure in a company from the highest to the lowest levels.
Chain of Command
Coordinates and supervises the activities and duties of employees.
First-Line Management
Is the process of recruiting, hiring, training, evaluating, and compensating employees.
Staffing
Skills that help with communicate and teamwork.
Interpersonal Skills
The skills required to resolve a situation that could lead to hostile behavior, such as shouting or fighting.
Conflicts-Resolution Skills
Is a diagram that shows the structure of an organization.
Organization Chart
What are the three levels of management?
Top Management, Middle Management, First-Line Management
Is the process of influencing others to work toward common goals.
Leading
The ability to analyze a situation, interpret information, and make reasonable decisions.
Critical-Thinking Skills
Is when individuals involved in a conflict come together to discuss a compromise.
Negotiation