Water Chemistry
Equipment
Maintenance
Parts
Random
100

If a customer has low alkalinity, they would use this product. 

Balance Pak 100
100

What brands of equipment do we carry? 

Pentair and Hayward

100

How many different connection hoses do we carry and what sizes are they?

Three; 4', 6', and 8'

100

What does a salt cell do?

Converts salt to chlorine. 

100

Which pool float has been on the toy wall since 2020?

Aquarocker

200

What can happen if calcium hardness is too high? What happens if it's too low?

Too high: Scale can form on the walls and in the equipment

Too low: The water can become corrosive to the pool and equipment 

200

What types of aboveground filters do we carry?

Sand, Cartridge, DE

200

What is the difference between the Classic (blue and white) maintenance equipment and Stinger (blue and yellow) maintenance equipment?

Stinger is higher quality than the Classic.

200

True or False: We carry aboveground skimmer assemblies.

True
200

What year did BYP open?

1982

300

What's the difference between sticks and tabs?

Chemically, they are the same. The sticks last a little longer because they are bigger. 

300

What name do the Pentair heaters go by?

Mastertemp

300

What is the difference between the Prowler 920 and the Prowler 930?

The Prowler 930 includes more cleaning options, has Bluetooth, and includes a carrying caddy. 

300

How many years does a DE filter cartridge usually last?

3-5 years

300

Which two retail employees have been working at BYP the longest and when did they start?

Rileigh and Noah; they started in 2020

400

How many pints is a half gallon?

Four
400

Why don't we sell 2HP pumps?

In 2021, the Dept. of Energy placed new regulations on pool pumps, which mandated that all single-speed motors run at 1HP.

400

What equipment is needed to vacuum a pool?

Pole, vac head, hose, and a vac plate

400

What is the most common filter cartridge?

FC-1286 or C-8316

400

What is the most expensive hot tub model we carry?

Cantabria 

500

Why do salt pools usually have a high pH?

When making chlorine, their salt sell also produces pH increaser
500

How many scoops of DE are used every time a PLD70 is cleaned?

7

500

How long is the warranty for a cover pump?

1 year through BYP

500

True or false: Sta-rite pumps are not compatible with pentair filters and require an additional adapter to connect them.  

False

500

What does Lonnie do?

Media manager... I think? 

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