True or False : Tomorrow's vision is to become an all electric brand.
True
“People won’t remember what you said, what you did, but people always remember_____________.
How you made them feel
Driver assist technology available on the Escalade
Super Cruise
Taking responsibility for finding a resolution and ensuring a luxury client experience
Ownership
We goin' ridin' on the freeway of love
Wind's against our backs
We goin' ridin' on the freeway of love
In my pink Cadillac
Aretha Franklin- Freeway of Love
Influencer (Actor) to test the infotainment features in the Cadillac Escalade
Lamman Rucker
The client is the _____. Cadillac is the personal assistant.
Celebrity
Highest performance vehicle series from Cadillac
Blackwing
True or False: Cadillac Client Promise is to exceed expectations, simplify, and enable life.
True
Riding ‘round in my Cadillac
Thinkin bout the day that I first saw you
Nothing compares to what we had
And baby that won’t change
Ariana Grande - Cadillac Song
Founder of Cadillac
Henry Leland
To create a luxury driven mindset, we should discuss, reflect and _________.
Implement
300
Empowerment leads to ________, which leads to the ultimate goal of resolving the client's issue.
Action
We don’t care
We’re driving Cadillacs in our dreams.
But everybody’s like Cristal, Mayback,
Diamonds on your timepiece.
Lorde - Royals
Luxury leader
Cadillac Financial will deliver Luxury Experience to our clients by focusing on four key areas: Frictionless, Consistency, ______, ______.
Exclusivity and Transparency
This feature allows clients to take a virtual tour of a Cadillac vehicle
Cadillac Live
Permission and Authority to make decisions consistent with the brand vison and client promise
Empowerment
Ima pick you up in a Cadillac
Like a gentleman bringing glamour back
Keep it real to real in the way I feel
I could walk you down the aisle
MKTO- Classic
On _______________Cadillac will mark its 128th year as an automotive luxury brand. (Month and year)
August of 2030
Name 2 of 4 exclusive perks offered by our Dealers
Dealership QR Codes; True Price Calculator; Online Offer Submissions; Electronic Paperwork
Name two features available on the MyCadillac Mobile app
Qualities of a luxury experience
Availability, Ownership, engagement, Personalization, Proactiveness, and Frictionless
Yeah and he’s tradin’ in his Chevy for a
Cadillacacacacacac
You outta know by now.
And if he can’t drive with a broken back
At least he can polish the fenders.
Billy Joel- Movin' Out