TEAMMATE SAFETY and REDUCING RISK
THIS COMPANY HELPS SUPPORT OUR CENTERS TO REDUCE RISK AND OPERATE SAFELY.
WHO IS GMG ENVIROSAFE?
Number of cars with C.A.R.E. promise dates that have already passed
What is Overdue?
A group of 11 key metrics which measure a center's efficiency and profitability.
WHAT ARE QUINTILES?
What is value customer information
This CORE value is about Caliber teammates being innovative and driving change.
What is WE ARE COURAGEOUS?
A DAILY PROCESS DESIGNED TO IDENTIFY SAFETY CONCERNS IN THE CENTER AND CREATE AWARENESS WITH THE ENTIRE TEAM.
WHAT IS THE DAILY SAFETY WALK?
This dashboard view shows what is active as well as DRP performance
What is Strategic Accounts
The abbreviation LCPH stands for what?
WHAT is LIQUID COST PER HOUR?
If a teammate is within 10 ft of a customer, then eye contact must be made, and if they are within 5 ft then a greeting is necessary
What is 5-10 feet rule
Operating Safely, Honoring our Commitments, Communicating Openly and Honestly, Treating others with Respect and We take Personal responsibility are all part of this CORE value.
What is WE DO THE RIGHT THING
THE MOST COMMON TYPE OF SAFETY INCIDENT
WHAT ARE LACERATIONS?
This the tile in CORE used to show 1st Parts Order
What is Estimate Accuracy?
This Quintile accounts for 40% of our businsess and can have a significant impact on overall margins when improved.
What is Parts Margin?
____ and newer vehicles are required to be pre and post scan.
What is 2012
Recognizing teammates doing things right, celebrating wins, having a positive attitude and creating a family atmosphere are all part of this CORE value
WHAT is WE HAVE FUN
WHAT IS A FIT TEST?
A 12' wide by 20' deep area that fits one care with the doors open
What is a body bay?
This quintile measures the percentage of labor costs that are paid but not billed out on an estimate or final bill.
What is Unallocated COS?
Center managers and regional managers will review "High Risk" repairs.
What is ROs over 20 or 30 days or $7,500.00 repair cost
Delivering Excellence, embracing the art of our trade, recognizing our successes and producing leaders is all part of this CORE value
What is WE ARE PROUD
Items used by teammates such as Safety glasses, gloves, respirators and shields to protect themselves while working
What is Personal Protective Equipment or PPE
This is the amount of WIP expected at the end of the day after all scheduled drop offs and deliveries.
What is Projected WIP?
The process of getting paid for every thing we do to a vehicle and nothing more is called?
By fostering consistency, transparency continuous improvement , and trust with each and every insurance partner.
What is STEP 5 DRIVE CLIENT OWENERSHIP
When we earn trust, are committed to our teammates, engage hearts and minds, have empathy and are humble while strengthening our communities it represents this CORE VALUE.
What is WE ARE INSPIRED TO SERVE