Senior citizen discounts
What is 60yrs & over
Complete the process for new customers
Id, & up front payment
Self help options we provide
IVR, My Flow app, Flow website
This is our largest bundle for $9,999
What is the Blaze Bundle
There is a limitation number of discount to be applied per account
What is 1?
This is free to the customer at no monthly charge
First STB (Set top box)
New customers request more than 6-9 piece of equipment, this escalation is done
What is a SRO(Special Request Order
100 & 1800-804-2994
Discounts will not be applied to these services
What is watch starter, Flow Go, Flow Control
To give the current account to a new person, this should be done
A new account should be created and service & equipment transferred
We charge this amount a month for WiFi extender
What is $500
Our Exciting bundles range from $5,999 to $9,999
What are Flame, Fire & Blaze
Amount applied to bill for discount
What is $250 + GCT
Customers are required to pay an amount
What is $500 for the new account holder
We charge this amount for modem and STB rental
What is $150 for Modem and $200 for STB
These TV packages are available for our customers
TV PLUS, TV MAX & TV WATCH ALL
Documents needed to process request
Proof of age and picture, must be account holder
Existing customers should provide this
ID, email or letter giving permission, any outstanding balance should be cleared
Customer are allowed up to this amount of equipment per household
What are 1 modem and 4 TB
Internet Plus $5499