Amani Grace Policies & Procedures
How do you earn the shift premium?
Perfect attendance: not being late or calling off during the 2 week pay period.
What should you do first when you see someone choking?
Ask if they can speak or breathe. If they are still able to breath they may be able to dislodge the blockage themselves.
What is the primary role for homecare?
Providing assistance and care to individuals who need help but desire to stay home.
Name one way to help prevent bedsores.
Repositioning frequently, every 2 hours
Doing skin assessments daily.
What is a PRN medication
A medication that is given as needed.
How soon of notice is required when you have to call off?
AT LEAST 6 HOURS prior to your shift. But the sooner the better.
you must CALL not text.
*If you find the coverage you don't loose your premium.
What should you do if you find someone unconscious?
Check for responsiveness, do sternum rub.
Name one important quality of an effective caregiver.
Patience, dependable, compassionate
What is the importance of maintaining proper documentation in homecare?
Ensures continuity of care, legal protection, and accurate tracking of services provided.
DOCUMENT DOCUMENT DOCUMENT
What should you first do when passing medication?
Verify the medication and dosage.
How many days in advance do you need to to request time off or change your availability?
21 days in advance. The sooner we are aware the better.
Name one sign of a stroke.
slurred speech, Facial muscle weakness, balance disorder, headache, confusion.
Outside of personal care, what is another responsibility of the caregiver for a client at home?
Housekeeping, meal prep, medication adherence, companion care.
Demonstrate a proper one person lift and transfer.
In front of the client
one leg in-between the clients
bend, hug, and lift with your legs then pivot.
Name one of the "Five Rights" of medication administration
-right person
-right medication
-right dose
-right route
-right time
What is proper uniform?
Any color scrubs, black pants and Amani Grace shirt. closed toe shoes.
What does DNR stand for?
Do Not Resuscitate
-legal medical order that instructs healthcare providers not to perform CPR
What should you check for when ensuring home safety for clients?
Demonstrate a proper 2 person lift and transfer.
both caregivers in front of client on each side facing them.
Caregiver on right side lifts under clients right arm with their right side and caregiver lifts client under left arm with their left side. bend and lift with legs.
How should you handle a medication error?
Report it immediately and follow AGHC protocol.
What is the protocol when running late?
Call when you are running late and let us know how soon until you're there so we can ensure coverage until you arrive.
*Shift premium allows 7 minute grace period.
What is the recovery position, and when should you use it?
Placing someone on their side to keep the airway clear; used when the person is unconscious but breathing.
Where should you document for shift notes, and/or changes in care?
The client communication log in the home as well as the work chat!
Why is it important for caregivers to establish boundaries?
To maintain professional relationships and personal well-being.
What should you do if the client refuses the medication?
Document the refusal and inform the RCC/case manager on call.