House Rules
To develop and operate a seamless continuum of care for the prevention and treatment of substance abuse problems in the community that is appropriate for the diverse populations of he county and that is accountable for its services.
What is the SUTS Mission Statement
What is 50 years
Documents hours, days, holidays, patient's rights, medication information and all pertinent patient information.
What is the patient handbook
Rescue / Remove Alarm / Alert Contain / Confirm Extinguish / Evacuate
What is the "Fire Response?"
Dora Urbina and Renee Gale; Josh Kimpo, Edith Maniago
What are the names of the safety team members for the clinics
A safety exercise to rehearse evacuating a building in the event of an emergency
What is a fire drill
Treated with the upmost level of respect and confidentiality; given courteous and responsive service in a professional manner; receive honest, compassionate and relevant treatment services
What is our Core Values
The CARF surveyor could interview this person as part of the survey.
What is patients, staff and stakeholders
satisfaction surveys, comment cards, conversations with patients
What is how the program obtains input from clients about quality of service
wearing a mask, hand hygiene, air purifiers
What are ways to prevent the spread of infection to patients and staff
Document that establishes protocols and procedures for continuing operations in the event of a natural or other event
What is Continuity of Government
Way to alert patients/staff to wet floor
What is a wet floor sign
Focus placed on empowering each patient to succeed in recovery from addiction. Services are flexible, individualized, evidenced-based and proved in a safe, alcohol and drug free environment
What is SUTS AMT Treatment Philosophy?
These 3 forms in an open patient chart are likely to get special attention from the surveyors
What is the assessment, the treatment plan and progress notes
Signing consents, attending counseling, updating contact information registering medications, keeping physician appointments
What are some of the responsibilities of the patient
DOUBLE JEOPARDY!
age, lifestyle, mobility, sensory-perception alterations, cognitive awareness, emotional state, environment
What are factors which affect patient's safety and medication
Given to Mira, Lara, Anjanette or Renee in the event a clinical issue needs to be communicated to us
What are incident reports
Alert safety team member; rope off area; remove patients/other staff from area; call facilities; alert Leadership
What to do with a spill of unknown origin
Prolonged QTC
What can be considered one of the contraindications of methadone use
Primary consumers of services; when these persons are unable to exercise self representation at any point in the decision-making process, designate a legally authorized representative
What are persons served or patients
Language Services line
What is how we communicate with patients and visitors who do not speak English
Risk for physical injury such as a fall, risk for overdose injury, risk of trauma
What is the nursing/medical assessment
in the clerical area, in the dispensary, in the nursing office, throughout the clinic
What are the places where first aid kits are kept.
Before touching a patient, before aseptic procedures, after leaving the exam room or office
When to perform hand hygiene
Loitering, multiple registrations, violence towards staff and other patients, non payment of fees, bringing weapons or illicit substances to clinic, UA tamper (among others)
What for cause reasons for termination from treatment
72 hours
Assessment or behavior identifies or suggests a potential risk for suicide, homicide, violence or other risky behaviors
What is safety plan
DOUBLE JEOPARDY!
Everyone
What is the people responsible for patient safety
infection control, cyber security, falsa claims, hazard communications, workplace safety, fraud/waste/abuse
What annual required trainings
know where clinic exits are, have an escape route, evacuate the bldg if possible (or hide) call 911
What is how to respond to an active shooter