TRUE or FALSE:
Your bag should never hand on the back of a chair, sit on the floor, be placed on a patient's bed, or remain open?
TRUE
What does M0104 represent?
Date of physician referral
When should a patient be discharged from services?
When they no longer have a medical necessity.
How much does one ortho silver dressing cost?
Large $35
What is our all-payer ACH rate goal?
<15%
How many weeks' worth of supplies should be kept in the patient's home?
2 weeks
If a patient says, "Can you just sign for me?" is this allowed?
No - FRAUD
What should you use to clean your tablet?
Company provided alcohol wipes
Where should all patient-related communication be documented?
In the patient's chart.
What is considered a critical PT/INR result, and what should you do?
5, obtain a venipuncture and notify MD and PCM.
How often is a clinician expected to obtain wound photos and measurements?
Every visit
What is our VBP score goal?
>60%
Currently 20%
When you use an item from your car stock for a patient, how do you replace it?
Order back to self through the patient's chart.
What are the only paper documents that should be turned into the office?
1. At Risk Form
2. At Risk Registry Form
When should you clean your tablet?
Before and after visit, in front of patient.
Where do you document your narrative?
In the ACH Risk Assessment under observation.
What should you do if a patient starts a new antibiotic?
Notify office staff via the infection teams thread and enter the medication in the chart.
Which specific wound document should be reviewed with a patient who has a wound?
Wound stop light
Why is it important to capture accurate scores at SOC/ROC?
To provide CMS with accurate data that supports appropriate expectations for functional improvement.
What should you enter immediately after dropping off lab specimens?
Lab drop notification coordination note - OUTSIDE the visit
What are 2 important key phrases/questions you should ask patients at the end of each visit?
2. Would you recommend to your family/friends?
What PPE is required when cleaning equipment?
Gloves
What is the company's documentation sync-time policy?
24 hours
What is important to complete or update during every visit, and why?
Thorough med rec, number 1 reason for rehospitalization.
What specific interventions should be included every visit?
PFOC/disease process education
Specific patient safety education
Specific high-risk med education
Detailed documentation on skill provided
Patient's understanding of education
Which 2 survey questions count toward VBP?
1. Rate 9 0r 10
2. Would you recommend to family or friends
Who is the point of contact for Dr. Devraj?
Liz Garrison
TRUE or FALSE:
The patient must have a physical copy of all completed forms in the home?
TRUE - must be filled out in the book for patient review.
What must you do before accessing the contents of your bag?
Can you use your personal device to take pictures?
No - only company provided equipment may be used
How long do you have to complete a QR buddy code?
24 hours or chart is locked without recommended changes.
What is the name of the only company approved talk-to-text feature?
NVOQ
When should all paper documents be turned into the office?
Every Wednesday and must be filled out entirely.
Why are star ratings so important?
Hospitals use star ratings on patient choice forms.
Should you obtain a manual or electric blood pressure.
Best practice and agency protocol: manual BP should be obtained on all patients, every visit, all disciplines.