We are shooting for this average digital receipt percentage as a team.
What is: 35%
The timeline in which customers have to return merchandise with a receipt.
A customer brings up a defective item to your register, you should do this.
What is: bring it to customer service
You’re throwing a cup away, the cup still has ice in it. To be considerate to our maintenance peers we need to do this.
What is: Dump out the ice
Customers are allowed to buy this many bonus doe tags during Gun season.
What is: One every 24 hours
A customer decides they no longer want a shirt that was on hold, the shirt has a sticker on it but is no longer folded (2 Part answer)
What is: Fill out the hold slip as restocked, fold the item so it is floor ready
Scheels has this many locations currently in operation
What is: 34
The number you use when a visa coupon won’t scan
What is: 9000000
A customer states their email address is entered incorrectly in the register. You need what information to fix that for them?
What is: Email, Phone #, Name
WI Tax Exempt/CES Numbers contains this many digits.
What is: 15 digits
You’re on your register, there’s no freight, you can do these things to keep busy. (multiple answers)
What is: -Stock bags, receipt paper, envelopes
-Wipe down hard surfaces with a clorox wipe
-Get to know your peers
The amount of months customers receive interest free with a 500 dollar purchase
What is: 6 months
You are putting your finished cart of freight away, you need this information for your finished slip.
What is: shop #, date, initials
Scheels was founded using profits from this crop
What is: Potatoes
There are three different types of recreational memberships available in Customer Service for customers to purchase, they are:
What is: Eau Claire Archers, Eau Claire Rod & Gun, WI Bike Trail Pass
You're on the floor map as extra, you can call these phone numbers to find out what to do.
What is *511 or *522