CBM
What is required to start a CBM account?
BI and an online portal.
Give me an overview of what this product is - define it.
Comcast Business Wireless Connect is an advanced internet backup and continuity solution designed to keep businesses online during network or power outages.
What modem setting prevents Wifi Extenders from working with a customer's network?
Bridge Mode.
What is the difference between public view and private view TV packages?
One is for TVs that will be viewed in a public setting and one is for back office employee use only.
Best practice for retaining revenue
Top-Down Selling
Adding bolt on services like Wireless Connect!
Add CBM!
Unlimited data plans start at just $$$/mo per line for 5 lines.
$24
What does "multi-Network Design" mean when talking about Wireless Connect?
Wireless Connect uses three distinct networks:
What does Security Edge Preferred use to detect emerging attack patterns, novel malware, and automated phishing campaigns?
AI‑Driven Threat Intelligence
How many channels are in the Preferred TV Line-Up?
Preferred (140+ channels) — full lineup with business, sports, and premium content
Manage account details, Troubleshoot Internet issues, View upcoming appointments, Set up push notifications, Manage WiFi, and Manage CPNI Security settings, all this from what?
Comcast Business App/Portal
How many hot spots are available to customers nationwide?
23+ million
When it comes to the Wireless Connect Connectivity, what is "Smart, Automatic Switching" referreing to?
The device intelligently detects and switches to the strongest available connection in real time—no manual action required.
What does Security Edge protect against?
What is the COOLEST feature of an X1 remote control?
Voice Control!
Comcast Business Phone Number
1-800-391-3000
What does the WiFi Boost / PowerBoost do?
It is designed to give mobile users much faster data speeds when they are connected to Comcast WiFi — whether at a business location, a hotspot, or elsewhere within Comcast’s footprint. WiFi PowerBoost can deliver mobile speeds up to a gigabit per second, depending on device capability and the environment.
What options are available for battery back-up with the WC product?
Provides up to 8 hours of connectivity during power outages, 16 if you have the additional battery.
What is the cost of the Essentials BI service with a rented device (to the penny before tax!)?
$127.90
What kind of business CANNOT have Business TV service?
HMOFC
You qualify for the Auto-Pay and Eco Bill discount ($10) if what two things are true?
You have eco bill and auto-pay with a bank account set up.
What does the Unlimited Premium Flex Plan include?
What is a business's guaranteed internet uptime when they have Wireless Connect?
100%!!!
Extra Credit: What is the fastest dedicated internet speed Comcast Business offers?
400GBPS
What is the cost of an X1 cable box?
$11.95
What three documents are acceptable as proof of ownership of the business in the TOFR process?