The name of our service providers (there are 6 total)
What is VNA, Concierge, Brightstar Jupiter, Bright star IR, Acadian
The primary transportation company to bring patients home
What is CCFL advanced medical transportation
The following are lab draws
PMP
CMP
BMP
which one is not a type of lab
What is PMP
The hand off is made on every shift by every SC
What is YES~
Which animal has the most teeth
Snails, they have between 14,000 and 20,000
The Concierge preferred scheduling method
What is CALL First and then EMAIL details
!!!Emails are not monitored after 5:00 PM - MUST CALL (855.224.6266 or 386.627.5666) to advise of ALL Scheduling Changes, Discharges, Orders that increase visit time!!!
The SLA for CCFL Advanced transport
What is
STAT: 2 hours from time of request
Urgent: 4 hours from time of request
Routine: As scheduled with > 4 hours notice
The Lab Logistics customer ID
What is
Vero Beach/Indian River Area Customer ID #7804:
Tradition/Martin North/Martin South Customer ID #7878:
The correct communication method between SC/RN
What is written communication
What animal lives the longest?
Glass sponges, they can live up to 15,000 years.
The services provided by Bright Star (IR)
(RN/AIDE/Therapy PT,OT,ST)
The NHT ordering process.
What is the order will be placed via online ordering portal - Portal monitored 24/7 by Communication Center Dispatch Team
The primary lab provider is
Who is DCF
The handoff is posted at
what is 4pm for first shift and 1030 for second shift
The sperm Whale
The Medic start time and where are they starting their route from
3 - 12 Hour Shifts Covering Indian River (North Region): 6A, 9A, 12P
4 - 12 Hours Shifts Covering Tradition / Weston (South Region) 6A, 7A, 10A, 12P
1 Overnight Rover Shift Covering Full CCFL Geography - 6P - 6A
The medic and pt should arrive how close apart
What is 15 minutes prior to the pt arriving
What is Epic, Email
The SR is the only one tagged in handoff
what is No, the SC should also be tagged
What country is wider than the moon?
Australia
What is Cancellation Fee applies if an accepted/confirmed visit is cancelled within 1 hours of the scheduled arrival time!!
CCFL Transport hours
What is Off Hours Scheduling: If EPIC is down use dispatch number 1-772-223-5945 x17028 or x17017
The TAT for Lab logistics to response
What is Time to Respond to Order: 10 minutes for STAT: 20 minutes for urgent / routine - If no response move to next service provider
The open request in the queue at the end of shift should be...
What is added to the handoff
BONUS points!! drum roolllll ....The coolest supervisor
What is Jessie