The Site’s Foundation
Money Matters
People & Roles
Power & Politics
Culture & Community
100

This explains how past changes influence present practices.

What is the site’s history?

100

These agencies are primarily funded through taxes and accountable to legislative bodies.

What are public agencies?

100

Written outlines of duties and responsibilities for a job.

What are job descriptions?

100

Competition, negotiation, and bargaining in organizations reflect this concept.

What is organizational politics?

100

Rituals, ceremonies, and traditions that shape how people experience an organization.

What is organizational culture?

200

A written statement that defines an organization’s purpose and direction.

What is a mission statement?

200

These agencies rely on donations, grants, and volunteers for support.

What are nonprofit agencies?

200

A diagram showing reporting relationships within an organization.

What is an organizational chart?

200

Training opportunities such as workshops, retreats, or professional learning.

What is staff development?

200

Language, labels, and symbols that communicate meaning within an organization.

What is the symbolic or cultural frame?

300

Broad, hard-to-measure aspirations like “end family violence.”

What are goals?

300

These agencies must generate profit while providing services.

What are for-profit agencies?

300

Responsibilities employees take on that are not formally listed in their job description.

What are informal roles?

300

Authority that comes from expertise, relationships, or influence rather than a job title.

What is informal power?

300

A process used to identify the strengths, assets, and needs of a community.

What is a community inventory?

400

Specific, measurable steps used to achieve goals.

Specific, measurable steps used to achieve goals.

400

Salaries, transportation, and supplies are examples of this part of financial planning.

What are budget categories?

400

Subgroups within organizations, such as “veterans” or “millennials.”

What are cliques?

400

A perspective that views organizations as coalitions of individuals and groups with competing interests.

What is the political frame?

400

The surrounding social, political, and economic context that influences an organization.

What is the external environment?

500

Guiding principles such as fairness or integrity that shape behavior in an organization.

What are organizational values?

500

Changes in this can significantly affect an agency’s ability to meet its goals.

What is funding approval or renegotiation?

500

Unwritten expectations in a workplace, like “if you’re on time, you’re late.”

What are organizational norms?

500

Scarcity of these often leads to workplace conflict and negotiation.

What are resources?

500

Professionals who recognize their responsibility to contribute to society and the community.

What are civic professionals?

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