What is leadership?
This involves inspiring and guiding people towards a vision.
What is organisational culture?
This is the shared values and beliefs in a business.
What is autocratic leadership?
This leader makes decisions alone without consulting staff.
Disputes over this often happen during inflation.
Pay Conflicts
What is meet & talk?
This involves both sides meeting to discuss issues directly.
What is management?
This focuses on planning, organising, and controlling resources.
What is a supportive culture?
This type of culture improves employee wellbeing and reduces stress.
What is democratic leadership?
This leadership style involves employees in decision-making.
What is poor communication?
This cause of conflict involves unclear instructions or mixed messages.
What is negotiation?
This involves compromise between both sides.
What is innovation?
This is something leaders often encourage, but managers may focus less on.
What is Google famous for in term of culture?
This company is famous for innovation through “20% time.”
What is laissez-faire leadership?
This leadership style is hands-off and suits experienced workers.
What are staff clashes?
This type of conflict arises from personality differences.
What is mediation?
This external method uses a neutral third party with no decision-making power.
What are objectives/tasks?
This key difference is that leaders focus on vision, while managers focus on this.
What is employee retention?
This benefit of culture helps reduce recruitment costs.
What is discrimination?
This happens when employees feel unfairly treated in promotions or workload.
What is conciliation?
This external method allows suggestions but not decisions.
What are resources?
Leaders build relationships, while managers manage these.
What is a trust-based or open culture?
This type of culture allows employees to share ideas without fear.
What is positive change?
This is a positive outcome of conflict when handled well.
What is arbitration?
This method may result in a binding decision.