Goal Setting
This type of goal can be achieved in a few weeks or months.
What is short-term goal?
Arriving at work before your scheduled start time demonstrates this.
What is punctuality?
Giving your full attention while someone is speaking is called?
What is active listening?
This document summarizes your education and work experience.
What is a resume?
This helps you make good decisions when problems arise.
What is critical thinking?
SMART goals should always be this so can track your progress.
What is measurable
These are moral principles by which we live and work.
What are ethics?
What is nonverbal communication?
Learning new skills after graduation is known as this.
What is continuing education?
Before solving a problem you should first do this.
Putting off until tomorrow what you can do today is called?
What is procrastination?
Clients are more likely to return when you consistently provide this.
What is good/excellent customer service?
Repeating or summarizing what a client says helps avoid this.
What is misunderstanding/miscommunication?
Building relationships with others in the industry is called this.
What is networking?
Thinking about possible solutions before acting demonstrates this.
What is problem-solving?
Goals that may take years to accomplish are called these.
What are long-term goals?
This aligns your behavior and actions to your values.
What is integrity?
The best communication style with clients is this.
What is professional communication?
This is organizing your tasks on your to-do-list from most important to least important.
What is prioritizing?
What are consequences?
What is self-esteem based on?
What is inner strength?
Name three characteristics employers look for in professional barbers.
What is dependability, honesty, team player, positive attitude, punctuality, respectful, good communication?
When a client is upset, what should you do first?
What is listen and address the concern?
This helps you remember or recall information; can be word associations, songs, rhymes, etc.
What is mnemonics?
Name two examples of nonverbal communication.
What are eye contact, facial expressions, posture, gestures, body language, tone of voice