Management
Basics
Basics
What type of businesses need management skills?
Every business - even a one-person business.
What are the five functions of management?
Planning, Organizing, Staffing, Leading, Controlling
What are the three levels of management?
Top
Mid
Supervisory
What are the 3 main types of management styles?
Tactical
Strategic
Mixed
True/False: Leadership is the ability to motivate people to accomplish important goals.
True
True or False: A business can be successful without strong management.
False
Which function involves analyzing information?
Planning
First-line managers fall under which level of management?
Supervisor
Which style of management is best for new teams or complicated tasks?
Tactical
What are the 4 types of influence?
Position
Reward
Expert
Identity
What is management?
Accomplishing organizational goals using people and resources effectively.
Creating a work schedule for employees falls under which function?
Organizing
Which level of management oversees multiple departments?
Mid-level
Asking employees for input on major decisions is an example of which management style?
Strategic
Influence based on the ability to give bonuses is called what?
Reward Influence
A business with unhappy customers and long wait times likely has a problem in what area?
Planning or staffing
A manager meets with employees to review goals for the quarters and encourage participation from all employees.
Directing/Implementing/Leading
Which level of management is in charge of overseeing the opening of new store locations?
Top-level
Which management styles relies on trusting employees and being less hands-on?
Strategic
Expert Influence
A company notices customer complaints are increasing even though sales are steady. Which management functions is mostly likely getting overlooked?
Controlling because the manager is not monitoring performance effectively or correcting issues.
After evaluating results of a recent marketing campaign, a manager decides to adjust the strategy and allocate more budget to online ads. Which 2 management functions are being used?
Controlling (evaluating results) and Planning (setting new goals/strategies)
Which level of management trains new employees?
Supervisor
I have a high functioning team, but I have one new team member that needs trained. Which type of management style am I going to use?
Mixed
Influenced based on being well-liked is called what?
Identity influence