Something to be achieved in a specified period of time.
What is a goal?
Identifies the hierarchy of the employees within the business.
What is organizational structure?
The process of controlling and making descions about a buisness.
What is management?
The process of setting goals and deciding how to accomplish them.
What is planning?
The ability to influence others to reach a goal.
What is leadership?
A reminder of what the company aims to accomplish.
What is a mission statement?
Shows how each employee position within the company interacts with others in the chain of command.
What is an organizational chart?
Top management, middle management, first-line management.
What are the 3 levels of management?
Management that includes all the activities necessary to operate a business.
What is business management?
The process of recognizing and resolving team disputes in a balanced and effective way.
What is conflict management?
Clear vision, organized business structure, accountability for all, defined employee rates, established chain of command.
What are the five effective business principles?
The authority structure in a company from the highest to the lowest levels.
What is chain of command?
Management that consists of a companys board of directors, president, and other high-ranking managers.
What is top management?
A plan created for long term goals.
What is a strategic plan?
Autocratic, democratic, laissez-faire.
What are 3 common leadership styles?
Policy and procedure
What creates consistency?
Centralized organization, decentralized organization, departmentalization.
What are the divisions of authority?
Management that consists of a companys division managers and department heads.
What is middle management?
Controlling, planning, leading, organizing, staffing.
What are the five functions of management?
Passive behavior, aggressive behavior, assertive behavior.
What are different conflicts within a team?
Takes more than a year to reach.
What is a long-term goal?
Responsibilites and authority are dived among areas or departments.
What is departmentalization?
Management that coordinates and supervises the activities and duties of employees.
What is first-line management?
A plan designed to reach day-to-day goals.
What is a operational plan?
Verball skills, compromise, collaboration, listening skills, nonverbal skills, critical-thinking skills.
What are important interpersonal skills?