System Safeguard
which of the following supports the need for backup process?
A. Technology Upgrades B. Number of Paitents
A. Technology Upgrades
Which of the following would be purchased with petty cash?
A. Lunch for staff of 30 B. Posterboard
A. Lunch for staff
B. Posterboard
What is the very first communication task an assistant does when opening the office in the morning?
Turn off the answering machine / Review messages
What medical supply is used to cover and protect a wound?
Gauze tape
What should be used when corresponding with the billing department regarding a medical service provided?
A. Memorandum B. Electronic Message
B. Electronic Message
Unique credentials must each employee use to access the medical office computer network?
Username and Password
Which of the following would be included in the end of the day financial reconciliation?
A. Weekly expenses B. Copayments
B. Copayments
Which of the following names should a patient named Jamie Cloust be referred to in a letter?
A. Mr. Cloust B. Jamie Cloust
B. Jamie Cloust
Disposable item placed over examination table to maintain cleaniness
Exam table paper
The process of requesting payment from an insurance company
Medical claim
Computer virus looks like a safe, legitimate program but actually steals or damages patient data?
Trojan Horse
Which of following would be uploaded to the patient medical record?
A. Inventory B. End of day reconciliation
B. End of day reconciliation
term for checking the waiting room throughout the day to ensure they are clean and safe
Environmental safety check / Room maintenance
Which of the following is a medical supply?
A. Splints B. Postage
A. Splints
The amount a paitent pay for covered healthcare services before their insurance begins paying
Deductible
Security tool restricts unauthorized internet traffic from entering the clinic’s private computer network?
firewall
Which financial log tracks all of the daily fees, payments, and adjustments made in the medical office?
The daily day sheet or ledger
This task must be done to the office cash drawer before opening the doors to patients in the morning
Count the opening cash
What instruement is commonly used to examine a paitents ears?
Otoscope
The percentage of a covered medical expense that a patient is responsible for paying after meeting their deductible
Coinsurance
Who legally owns the physical or electronic health record containing a patient's medical information?
The Physician
What is the name of the formal accounting process used at the end of the day to ensure cash drawer totals match the system's payment logs?
Financial Reconciliation
What is the final administrative task completed at night to route after-hours patient emergencies to the on-call doctor?
Activating answering service
What type of dressing is specifcally designed to absorb/ wound drainage?
Absorbent dressing
A patients insurance pays $80 of a $100 covered service. How much is patients responsibility?
$20