Interesting Medicine Facts
What not to do to increase Patient Satisfaction
Never Emergencies
Hospital History
Be a Leader
100

Mold that changed medicine

Penicillin

100

Impoverished words

Poor Communication

100

Circular eye movements

Never roll your eyes

100

Year this 166 bed hospital first opened to become the largest general hospital in East Texas 

1951

100

Regularly do this to become aware of patient and staff needs.

Patient & staff rounding


200

From clover

Warfarin/Coumadin

200

If the achy Pt finishes watching 2 episodes before the nurse arrives with medication

Not managing pain promptly

200

If they do this then I do this

Never match energies

200

First official name for the hospital

Medical Center Hospital

200

Assign task based on staff skill level and patient acuity 

Appropriate Delegation

300

From willow bark

Aspirin


300

Uniluminated request delays

Ignoring Call Lights

300

Let them feel heard by allowing them to finish their sentences. 

Never interrupt of talk over

300

True or False: This was one of the first hospitals in the US built with central air conditioning

True

300

Recognizing staff accomplishments and good performance builds this type of work environment

Positive Team Culture

400

Deadly nightshade plant

Atropine

400

Rushed, dismissive, or failure to identify with 

Lack of empathy

400

"You did this on purpose" or "You obviously don't care."

Never make assumptions about intentions

400

What year were the circle units constructed?

1975

400

Being calm, approachable, and supportive during stressful shifts

Emotional Intelligence

500

Venom-inspired BP med

Captopril

500

High voices, laughter, and lots of chatter 

Noise level or restlessness 

500

Gossip, rumors, and negative comments are not consistent with this type of working conditions

Respectful team environment

500

Name of this hill where the hospital was built

Fire Hill

500

Leadership style that focuses on supporting staff growth and helping them succeed

Servant Leadership

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