Facts
Mold that forever changed medicine
Penicillin
Impoverished words
Poor Communication
Circular eye movements
Never roll your eyes
Year this 166 bed hospital first opened to become the largest general hospital in East Texas
1951
Regularly do this to become aware of patient and staff needs.
Patient & staff rounding
Antirejection med derived from a Norwegian soil fungus
Cyclosporine
If the achy Pt finishes watching 2 episodes before the nurse arrives with medication
Not managing pain promptly
If they do this then I do this
Never match energies
First official name for the hospital
Medical Center Hospital
Always assign tasks based on staff skill level and patient acuity
Appropriate Delegation
Derived from the saliva of the Gila Monster
Exenatide
Uniluminated request delays
Ignoring Call Lights
Let them feel heard by allowing them to finish their sentences.
Never interrupt of talk over
True or False: This was one of the first hospitals in the US built with central air conditioning
True
Recognizing staff accomplishments and good performance builds this type of work environment
Positive Team work environment
Pain med derived from a harpoon-shooting snail
Ziconotide
Rushed, dismissive, or failure to identify with patients & guests
Lack of empathy
"You did this on purpose" or "You obviously don't care."
Never make assumptions about intentions
What year hosted the dedication of the newly built 5N & 6N nursing units
2010
Being calm, approachable, and supportive during stressful shifts
Emotional Intelligence
Derived from pregnant horse urine
Premarin
High voices, laughter, and lots of chatter builds this type of patient environment
Loud and restlessness
Gossip, rumors, and negative comments are not consistent with this type of working conditions
Never create a disrespectful team environment
Name of this uncool hill where the hospital was built
Fire Hill
Leadership style that focuses on supporting staff growth and helping them succeed
Servant Leadership