Bill Rates/Margins
Clinical
Clients
Geography
Payroll/Billing
100

What can we submit to find out what other agencies are billing our clients?

What is a FOIA? The Freedom of Information Act (FOIA) is a United States federal law that grants any person the right to request access to records from federal government agencies, with certain exceptions, ensuring public access to government information. 

100

A new provider starts a full time case. How many phone calls should be made to that provider in their first week?

What is a 3 times in the week? 

(Pre-first shift run through ,first day debrief, first week debrief)

100

Name 5 clients do not require fingerprinting

Berwyn 100, Berwyn 98, Burbank, Palos and Norridge

100

What are the 3 surrounding counties of Cook in IL?

What is DuPage, Lake and Will County?

100

What is the process to change a pay rate or bill rate in a placement?

What is a change request?

200

What is the full time RN rate in IL?

What is $72/hr?

200

Because of HIPAA, what 2 critical details of a case can we not give away in the interview process to protect student confidentiality?

What is the school name and age?

200

What is the busiest per diem heavy school district north of Chicago? Hint:This is in Lake County

What is Aptakisic Trippp 102(Buffalo Grove)

200

Which three clients do we have south of Burbank? Hint(We have only staffed one of them)

What is Joliet, Valley View and Tinley Park?

200

What is the important information we receive updates on in billing meetings?

what are payments pending and how long they are still outstanding?

300

If one of our RN's on a full time case calls out  and we find a substitute RN to fill in for the day, what is the bill rate?

What is $72?

300

What is one thing we need prior to staffing any 1:1 case? Hint if we do not have this, the Clinical Supervisor has to be present on the first day.

What are MD orders?

300

If a client requests a sub for tomorrow, the team response expectation was 1 hour amongst 2 SC's. Given we now have 4 SC's, what is the goal time to reply and acknowledge their request?

What is within 15 minutes?

300

What county are we most likely going to identify our CPS candidates?

What is Cook County?

300

What are the two big deadlines for payroll to ensure everything flows smoothly?

What are Tuesdays 3pm and Wednesdays 1pm.


Tuesday- internal approvals/reimbursements Wednesday- for payroll corrections

400

What is the bill rate for a substitute LPN in Illinois?


What is $60?

400

True or False: A District has replaced our 1:1 nurse, and has asked our nurse to orient their replacement. We let the district nurse know this is ok, if a Clinical Supervisor is present.

What is False

400

Who is the point of contact for Norridge School District?

What is Sean Rabiola?

400

Which county do we have the most demand in IL?

What is Cook County?

400

What is the difference between a bonus and a reimbursement?

What is a bonus is taxed and a reimbursement is paying back an expense.

500

What is an appropriate reason to break a margin?

What is for a difficult case to fill?

500

What are the 4 big selling points during interviews on 1:1 cases?

What are:

-more hours due to bussing-

-continued work during ESY and upcoming school year -specialized care experience for building resume 

-Relationship building with families

500

We receive a request from Addison and Burbank for an open need? Who's responsibility is it to respond to that email as quickly as possible?

What is every SC on the team?

500

Which three big metropolitan cities do we staff in the Midwest? 

What is CPS, MPS, IPS?

500

What time of the year do we grant all providers raises, and what numerical scale do we use?

What is summer and 1%-5% scale on performance?

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