Chick-fil-A Culture
Expectations
100

State Chick-fil-A IMD's vision.

What is to inspire care in our community?

100

True or False: It is okay for Team Members to clock in to work before putting their belongings away in the back.

What is false?

200

State Chick-fil-A IMD's values.

What is Pursue with Purpose, Persist with Excellence, and We Over Me?

200

To achieve our Speed of Service goal, Team Members should complete taking a guest's order in __ seconds.

What is 45?
300

List the Core 4.

What is Create Eye Contact, Share a Smile, Speak with a Friendly Tone, and Always Say "My Pleasure"?

400

Name the 4 components of Winning Hearts Every Day.

What is Clean & Safe Environment, Great Food, Fast & Accurate Service, and Genuine Hospitality?

500
State Chick-fil-A IMD's purpose.

What is to provide a safe place for our team to come, connect, contribute, and grow; to serve and support our community while making positive impacts on all who come in contact with our restaurant?

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