Value Proposition
Customer Segments
Distribution Channels
Strategic Partners
Revenue & Costs
100

What does a company offer the customer?

Value

100

Who buys the product?

Customer

100

How does the product reach the customer?

Channel

100

Who helps the company?

Partnet

100

Where does the money come from?

Revenue

200

What problem does the product solve?

Customer need

200

What group of people does the company serve?

Segment

200

Example of a physical channel.

Store

200

Example of a key partner.

Supplier

200

What does the customer pay?

Price

300

What makes the product unique?

Differentiation

300

What are ideal customers called?

Target

300

Example of a digital channel.

Internet

300

What do partners provide?

Resources

300

What does the company spend?

Costs

400

Why does the customer choose it?

Benefit

400

What defines a segment?

Characteristics.

400

What do channels do?

Deliver value

400

What relationship do they have with the company?

Allience

400

Example of a revenue source.

Sales 

500

What does the customer get when buying?

Solution

500

What does each segment seek?

Value.

500

What connects company and customer?

Distribution
500

Why are they important?

Support

500

Example of a cost.

Production

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