What is the maximum number of items that can be checked out on a Patron and Limited DVD library card?
99 items
What is the daily fine rate for most items
.30
Name the 6 account types that we reviewed.
Patron, Limited DVD, Educator, SAIL, Virtual, Staff
What is the override code?
What wizard do we use to search for a customer?
Display User
How many times can a Marina Item be renewed?
2 times
What is the Large Balance collections fee?
$20
Who is eligible to apply for a AACPL Card
Free library card for:
All full and part-year residents of MD
Anyone employed by a MD-based organization or business
Students of any MD learning institution
All federal employees working in MD
All military service members on active duty in Maryland and their families
20%
What two ways can you renew items in Workflows?
Renew User Wizard
Renew Item Wizard
How many items can be checked out on a SAIL account
3
What amount puts your library account in blocked status?
$15.00
What information can we supply a wife who has her husband's library card?
We can not supply her any information on her husbands account.
What is the name of our self-check system?
MeeScan
How do login into workflows
You login using the branches three letter code with circ for username. Password is Circ
What is the maximum number of renewals?
5
Who can waive a collection referral fee?
Branch Manager, Circulation Supervisor and Circulation Services Manager?
What accounts are fines free
Educator's Library Card, Staff, SAIL, Virtual
Unique Management Services
What is the short cut method in Worklfows that gives you access to various features?
Right-Click
How many times can a OCLC item be renewed?
They cannot be renewed unless you receive permission from the lending library.
What forms of payment do we accept?
Cash, Check, or Credit
What is the loan period for an ELC?
6 weeks
What does the SAIL account stand for?
Student Access to Improve Learning
What is the major grouping in Workflows that provides the key wizards?
Common Task