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Injury happens. What must be completed?
An incident report should be completed right away, parents should be notified, and everything should be clearly documented. This helps protect the child, the staff, and the site.
This system is where daily attendance must be entered accurately and on time.
Daxko.
How do you model professional boundaries?
By keeping communication professional, maintaining leadership presence, and setting the tone for your team.
Homework time at BGCAA is commonly known as this.
What is Power Hour?
This position holds primary responsibility for daily club operations.
Club Director
Ratio is off. What are proper staff-to-member ratios?
Typically follows state licensing or Club standards (often 1:15–1:20 depending on age group and/or grant). Ratios must be maintained at all times, including transitions and outdoor activities.
If attendance is not entered by Friday, what happens?
It impacts compliance, grant reporting, enrollment tracking, and funding accuracy. Delays can affect audits and reporting requirements.
Staff shares personal social media. Your responsibility?
It should be addressed and corrected. Personal social media connections with members aren’t allowed.
Members should feel this when they enter the Club.
What is safe and welcomed?
To inspire and enable all young people, especially those who need us most, to reach their full potential as productive, caring, responsible citizens.
Staff suspects abuse but hesitates. What is your responsibility?
We’re mandated reporters, so it needs to be reported right away following CPS and internal procedures. When in doubt, we report.
PTO shows negative balance. Should you approve?
No. PTO should not be approved if it creates a negative balance unless directed by HR or executive leadership. The Club Director must verify eligibility before approving.
Staff communicating too casually in front of parents. Action?
Provide coaching and redirect to professional tone. Club Directors must maintain professionalism in all public-facing interactions.
This should be structured, supervised, and intentional, not just “free time.
Programming/activities
This is the document that outlines expectations for staff conduct, safety, and professionalism.
What is the BGCAA Staff Handbook?
Staff wants to bring their child to afterschool club who is not enrolled. Allowed?
No. Staff children need to be properly enrolled and follow the same process as any other member. We can’t make exceptions.
Incomplete behavior documentation creates what risk?
Liability risk, lack of evidence during parent disputes, and compliance concerns. Proper documentation protects the Club, staff, and members.
Gossip among staff. Your responsibility?
Address it directly, reinforce professionalism expectations, and maintain a respectful work environment.
This should be posted and followed so staff and members know what activities are happening and when.
This responsibility includes managing supplies, staying within budget, and ensuring club resources are used appropriately.
What is budget management?
What does the handbook say about appropriate staff-to-youth boundaries?
No one-on-one unsupervised time in isolated areas. No personal gifts, no private communication outside approved channels.
What is our evacuation procedure during a fire or lockdown?
Follow posted evacuation maps. Take attendance roster. Clear rooms. Wait for all-clear from authorities or leadership.
Repeated boundary issues. What do you do?
Have a documented conversation and follow performance procedures if needed.
When planning activities, this should guide decisions so programming supports both fun and skill-building.
What is surveys and youth interests?
Name 3 Famous Boys and Girls Club Alumni
Ex: Denzel Washington
Alex Rodriguez
Mario Lopez