Policies
This policy is intended to provide guidelines on the appropriate manner to wear clothing in the workplace.
What is the Appearance Policy.
The meaning of the PR1 code on a remittance advice.
What is the deductible amount?
The collection agency used by Covenant Medical Group.
What is Wakefield and Associates?
This website will allow you to check eligibility and claim status for many payers such as Bluecross Blueshield, Humana, and Wellpoint.
What is Availity?
A style of clothing that is appropriate for the work place when it is worn with a shirt that covers the backside.
What are leggings?
This policy is intended to provide guidelines on Absences, Occurrences, Tardies, and CTO
What is Attendance Policy
The meaning of the PR3 code on a remittance advice.
What is the copay amount?
The Manager of Collections.
Who is Virginia Burkett?
The abbreviation 'COB'.
What is Coordination of Benefits?
Electronic learning modules that are required to be completed annually.
What are CovLearns? Due 09/30!!!
Exempt employees must take CTO if they have it available, or be paid for time not worked if their business unity or home department is closed due to emergency weather circumstances
What is Inclement Weather Conditions policy
The meaning of the PR2 code on a remittance advice.
What is the coinsurance amount?
Covenant Medical Group's self-pay discount amount.
What is 45%?
The website do you go to in order to see if a claim has rejected.
What is Gateway?
A type of cyberattack that uses fraudulent emails, text messages, and websites to trick people into sharing sensitive data.
What is Phishing?
An eligible employee may receive up to twelve weeks of unpaid leave with a rolling 12-month period
What is FMLA
Website used to see electronic remittance.
What is Gateway?
"Chapter 7" and "Chapter 13" are types of this.
What is bankruptcy?
The red and white form used to bill a claim to insurance companies.
What is a 1500 form?
A new online tool coming soon to Covenant Health that allows patients to pay their bills more easily.
What is Cedar?
An employee can be away from work for holidays, vacations, personal/family illness, or other reasons without loss of their base income.
What is Combined Time Off Policy
The email sent out weekly regarding the status of patient payments from the offices.
What is Point of Service (POS) Payment Posting email?
Patients can complete this form to see if their income qualifies them for a discount greater than the self-pay discount rate.
What is a Financial Assistance Application?
The 4 Tenncare Managed Care Organizations (MCOs).
What is Bluecare, Tenncare Select, UHC Community Plan, and Wellpoint Medicaid?
The Covenant Health Pledge.
What is 'The patient always comes first. Excellence in everything we do. We will do our part to make Covenant Health the first and best choice'?