Patient Rights
If a patient or a family member has a complaint
What is enter an RL or give them a grievance form
This is what you do before and after all patient care/encounters to prevent the spread of germs
What is Hand hygiene (alcohol-based sanitizer or soap and water)
What to do if a surveyor asks you a question and you do not know the answer
What is “I am not sure but I will get you the answer”. Make sure to get the answer for them. DO NOT GUESS.?
Properly identify a patient during medication administration
What is patient name and date of birth
What do we enter when safe patient handling equipment is broken
What is enter a crothall request
A patient says that a staff member took their box of candy and ate it without the patient giving it to them.
What is abuse- misappropriation
Dedicated disposable patient equipment that a patient on precautions must have in their room (2 items)
What is White BP cuff and red stethoscope
I need what on my uniform at all times to identify myself
What is my hsl badge? (on display on above my waist and turned around to see the picture)
The hospital must provide 24 hour nursing services furnished or supervised under this professional license
Registered Nurse
This is how you notify pest control about pest sightings
(Roslindale/NBOC Specific)
What is:
Roslindale: Pest Log Binder
NBOC: One stop shop
You walked away from your computer and left the patient record up and another patient sees this.
What is HIPAA violation
This is how to clean your hands after exiting a contact plus room
Soap and water only
This is how you would respond in case of fire
What is R.A.C.E. (remove, alert, contain, extend) procedure. When in doubt look at your badge it is on the back
Medication administration time window for medication compliance (3 time frames)
30 minutes before/after scheduled dose critical (Sinemet, Insulin)
1 hour before and after 2 hours total (BID,TID,q4h,q6h)
4 hours(daily, weekly, monthly medication)
This is how patient personal foods must be stored in patient refrigerator
Dated properly, stored in single serving containers and disposed of properly
You put a patient in their room because they are constantly yelling out.
What is Abuse - Seclusion
Disinfectant use to clean equipment from a contact plus room
What Blue top Bleach/Clorox wipes
This is how you know how to take care of your patients
What is my assignment, hand off in EHR, and huddle/report.
Where to find your nursing policy and procedures
What is the HSL HUB
This is how to store water for medication administration
What is a pink pitcher dated with a single use liner .
This document is given to all new patients and is posted on every unit
What is Patient Rights
The definition of ‘contact time’ or ‘wet time’ when referring to disinfectant wipes
How long a disinfectant needs to stay wet on a surface in order to kill all bacteria
Keeping your patients safe while providing good care when you are checking on them frequently
What is purposeful rounding
This is the first step when a patient is having adverse reaction when receiving a blood transfusion and who do you report the adverse reaction to
What is stop the infusion. What is the MD
This is not allowed on the units for postings
What is Tape