a federal Health insurance program for people over 65
Medicare
a licensed professional who diagnoses diseases or disability's
Physician or Doctor
being caring, concerned and understanding
Compassionate
a purposeful mistreatment that causes physical, mental or emotional pain
Abuse
information that can be used to identify a person and relates to a patient condition, and health care that a person has had
Protected Health Information (PHI)
a medical assitance program for people with low income or a disability
Medicaid
gives medications and treatments in nursing home
LPN
showing sensitivity and having a sense of what is appropriate when dealing with others
Tactful
the intentional touching of a person without their consent
Battery
keeping private things private
Confidentiality
a course of action that should be taken every time a situation occurs
Policy
performs assigned tasks such as measuring vital signs provides personal care
Nursing Assistant
Identifying with feelings of others
Empathy
The use of spoken or written words, pictures or gestures that threaten, embarrasses or insult a person
Verbal Abuse
In long term care a legal advocate for residents
Ombudsman
a method or way of doing something
Procedure
determines residents needs and helps them with counseling or financial assistance
Medical social worker
a threat to harm a person, resulting in the person feeling fearful
Assault
Abuse of staff by other staff members, residents or visitors
Workplace violence
a accident, problem or unexpected event
Incident
Being able to make and keep commitments
Dependable
evaluates a person and develops a plan to increase movement
Physical Therapist
the failure to provide needed care that results in physical mental or emotional harm to a person
Neglect
any unwelcome sexual advance or behavior that creates an hostile or offensive working environment
Sexual Harassment
a detailed form with guidelines for assessing residents- helps residents' problems
Minimium Data Set (MDS)