Coffee Trolley Procedures
Hazards
Vocabulary
Spills
Drinks
100
What's the first thing you should do when you come into the coffee Trolley?
Wash your hands.
100
What do you do if there is water on the floor?
Clean it up.
100
Sign the word "Danger"
D-A-N-G-E-R
100
Name one spill?
Accept any following answers: water, coffee, lemonade, hot chocolate, hot water
100
Which 2 items do we serve on the coffee trolley that are hot?
Coffee and Hot chocolate
200
Do I need to put an apron on if I work outside the trolley?
No
200
Is there a hazard if I blow my nose with gloves on then make hot chocolate?
YES
200
Name two vocabulary words from the hazard unit?
SPILL. STOP
DANGER WET FLOOR
WALK. HELP
FINISH CLEAN
- SAFE
200
How can someone get hurt if we don’t clean a spill?
They can trip and fall
200
Name all of the drinks we serve on the coffee trolley.
Lemonade, cold brew coffee, hot chocolate, and coffee.
300
If I take a break, I can go outside then come back and put on my same gloves.
NO
300
Why is this dangerous?
A trip hazard
300
Fingerspell the word 'DANGER" and 'CAUTION"
D-A-N-G-E-R
C-A-U-T-I-O-N
300
Name 2 roles who will get involved in cleaning up a spill.
Accept any of these answers:
Safety Communicator: Signs STOP/SPILL to others
Sign Setter: Places the WET FLOOR sign
Cleaner: Cleans the spill
Supervisor: Checks safety + signs GOOD/NEED FIX
300
How do you make lemonade?
Answers vary
400
Explain how to keep your area clean if you are working the lemonade and cold brew station.
Use the red bucket. Get a rag and rinse it in the bucket then clean my area.
400
How do you communicate with someone there's a spill hazard?
STOP,” “SPILL,” “SAFE PATH”).
400
I will fingerspell two words. You need to sign the words. One starts with an S and the other one with R
Sanitize
Report
400
Name the 3 different types of spills that can happen?
Cold spill: Ice + water
Dry spill: Powder
- Hot spill
400
When serving hot chocolate it is very hot. What do I need to make sure to do before serving it to the customer?
Make sure the lid is on very tightly.
500
If I pick my nose with my glove on, then I take off those gloves and put on new ones then serve the customer their drink, is it safe? Explain your answer.
As long as I throw away my old gloves and put on clean ones it should be safe.
Answers will vary
500
Name all the hazards Dusty drew on the board.
Electrical, spills, germs, ??? (check this), lifting,
500
Name 5 vocabulary words you learned in this unit.
SPILL. STOP
DANGER WET FLOOR
WALK. HELP
CAUTION CLEAN
- SAFE SANITIZE
500
Name all 7 steps to the Safe Spill Procedure.
STOP – Freeze, do not walk through spill
SIGN – Put out “WET FLOOR” sign
ALERT – Wave, sign SPILL to others
CLEAN – Wipe or mop spill carefully
CHECK – Use hand to check: is floor dry?
SANITIZE – If food/drink area
7. REPORT – Tell supervisor
500
Explain how to make the Cold Brew coffee.
Answers will vary