Non-Verbal Communication
Sue hugs her child and gently pats her back to comfort her. What type of nonverbal communication is this an example of?
Haptics
The _________ model visualizes communication as a one-way, linear process.
Action
generalizations about groups or categories of people, influence perception
Stereotypes
Most words are arbitrary, meaning...
There is no physical connection to the meaning. Words mean whatever we—as users of a language—choose for them to mean.
sensory process of receiving and perceiving sounds.
Hearing
This theory says we attribute positive qualities to attractive people.
The Halo Effect
The ____ model recognizes that communication is a two-way process, and it accounts for feedback and context.
Interaction
the process by which your mind and body help you isolate certain stimuli to pay attention to
Selection
The components of the semantic triangle are_________
Symbols, Referents, Reference/Thought
the active process of making meaning out of another person’s spoken message
Listening
These are the objects and visual features in an environment that reflect who we are and what we like.
Artifacts
The _________ model does not distinguish between the roles of source and receiver, nor does it represent communication as a series of messages going back and forth.
Transaction
the tendency to emphasize the first impression over later impressions when forming a perception
Primacy effect
This hypothesis states that communities perceive the world differently and this perception is sustained by language.
Sapir-Whorf hypothesis
occurs when you are trying to identify with the speaker by understanding and experiencing what he or she is thinking or feeling.
Empathetic listening
According to Hall’s spatial zones 0 to 1.5 feet is considered __________ distance
Intimate
To _______ a message is to interpret its meaning
Decode
the tendency to emphasize the most recent impression over earlier impressions when forming a perception
Recency effect
technical vocabulary of a certain professional occupation
Jargon
pretending to pay attention to someone when you really are not listening.
A thumbs up is an example of _____________
An emblem
This is anything that interferes with a receiver's ability to attend to a message
Noise
The Johari window represents the components of self. What are the four quadrants?
Open, Hidden, Blind, Unknown
mild expressions that symbolize something blunter or harsher such as saying someone "passed away"
Euphemisms
Information ______ refers to the huge amount of information that each of us takes in every day.
overload