Formation
You built marshmallow towers earlier this semester. What were the supplies you used?
Marshmallows, tape, rubber bands, spaghetti
True or False: Norms apply only to behavior, not to private thoughts and feelings.
True
True or False: delegation to an expert always means asking an outside consultant to make the decision.
False - groups may also delegate an in-group member as the expert
Fill in the blank: If Terry thinks the biology assignment requires an annotated bibliography but Robin believes a simple list of readings will suffice, they’re in a conflict of ______
Substance
What are the two types of group cohesion?
Task + Social
A group's arguments have settled down. They have established expectations, roles, and ways of working together. What is this stage of formation?
This type of role has a high group status because of his or her maturity, problem-solving abilities, knowledge, and/or leadership experience and skills.
Task Leader
"A student organization discusses where to hold its end-of-year celebration. Members suggest a park, restaurant, or campus event space. After 30 minutes, they run out of time and say, “Let’s talk about it next week.” Next week never comes..."
This scenario is describing what type of decision-making method?
A "Plop"
What are the 5 types of conflict?
1. Substance
2. Value
3. Process
4. Misperceived differences
5. Relationship
In Gibb's supportive vs defensive climate pairs, what is the opposite of "evaluation"?
Description
List the stages of Tuckman's Model in order.
Forming --> Storming --> Norming --> Performing --> Adjourning
This type of role is a group member who makes excessive verbal contributions, preventing equal participation by other group members.
Monopolizer
What are the four functions in the Functional Perspective on Decision-Making?
What are the 4 stages of the Thomas-Kilmann model of conflict?
Stage 1: Frustration
Stage 2: Conceptualization
Stage 3: Behavior
Stage 4: Outcome
In Gibb's supportive vs defensive climate pairs, what is the opposite of "neutrality"?
Empathy
Is social facilitation more likely in dominant or non-dominant tasks?
Dominant
This type of role is someone who is naturally funny and sensitive to the personalities of the group and the dynamics of any given situation and who uses these qualities to manage the frustration level of the group.
Tension Releaser
Fill in the blanks:
________ is a decision-making rule that groups may use when the goal is to gain support for an idea or plan of action.
________ means only that no one has explicitly stated objections to a proposal or decision.
________ is a group pressure phenomenon that increases the risk of the group making flawed decisions.
1. Consensus
2. Unanimity
3. Groupthink
"I reckon we can both get what we need" is an example of what behavioral tactic of conflict resolution in the Thomas-Kilmann model?
Collaborating
"No one wishes to be a guinea pig, a role player, or an impressed actor, and no one likes to be the victim of some hidden motivation." This textbook quote is referring to which Gibb's pair?
Strategy vs Spontaneity
In the punctuated equilibrium model, what tends to trigger revolutionary changes in the group's behavior?
"a crisis or problem that breaks through the systemic inertia"
Fill in the blank: ________ refers to the process of teaching and learning the norms, rules, and expectations associated with group interaction and group member behaviors.
Group Socialization
There are 8 potential causes of groupthink. Name ONE of them.
Describe these behavioral tactics of the Thomas-Kilmann model as either high/low in 1. assertiveness and 2. cooperation:
Competing
Avoiding
Accommodating
Competing = high assertiveness, low cooperation
Avoiding = low assertiveness, low cooperation
Accommodating = low assertiveness, high cooperation
In Symbolic Convergence Theory, what are the four (a, b, c, d) elements of symbolic convergence in groups?
Fantasy themes
Symbolic cues
Fantasy types
Rhetorical vision