Communication
Diversity
Med term/Abbreviations
Patient Record/systems
Theraputic Communication
100

Process of exchanging infromation with others.

What is communication?

100

Often used to refer to the variety among people?

What is Diversity?

100

Skin that is blue or gray is called?

What is cyanotic

100

Demographic Information, Administrative Records, medical history, social history, Current health conditions, etc...

What is Patient Records?

100

The PCT should allow the patient to express their ideas completely.

What is being a good listener?
200

Communication without words

What is Non-verbal communication

200

A deeply felt sense of ones gender?

What is Gender Idenity?

200

Slow heartbeat or pulse is.

What is Bradychardia?

200

Traditional way to keep patient medical records. (requires large of amounts of storage because they are done in PAPER)

What is Paper Charts?

200
Religous differences can affect communication.

What is do not engage in religous discussions.

300

 The use of words, spoken, or written.

What is Verbal Communication

300

Physical characteristics shared by people with common ancestry.

What is Race?

300

Inablity to control the bladder or bowels is?

What is Incontinence.

300

Digital records of patients medical information that can be accessed by more than one person and MANY facilities at a time.

What is EHR (Electronic Medical Records)?

300

Active listening means focusing on the person sending the message and giving ____.

What is provide feedback?

400

The reciever repeats the message to make sure it was understood and sender confirms?

What is closed loop communication?

400

Responding with judgement or assumptions based on a persons beliefs.

What is Bias?

400

Do not resuscitate is?

What is a DNR
400

Digital Records of patients medical information that can only be accessed by ONE facility.

What is EMR? (Electronic Medical Record)

400

Softly touching patients hands or shoulders may communicate caring.

What is understanding the importance of touch?

500

Another form of nonverbal communication. (Ex. Movements, facial expressions, and posture can express different attitudes or emotions.)

What is body language?

500

Learned beliefs and behaviors practiced by a group influence how they behave?

What is culture?

500

Abbreiviation for wheelchair is?

What is W/C.

500

A way to keep Patient information confidential by using usernames and passwords as well as locking doors that store paper files.

What is Protecting PHI?

500

The PCT should avoid using ____ when communicating with a patient to avoid confusion.

What is Slang?

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