Chapters 3 & 4
__ refers to the degree to which a person identifies with a particular group.
Ethnicity
What are the 4 negotiation strategies?
Win-win, win-lose, compromise, and lose-lose
In what type of leadership approach does a leader take a hands-off approach and imposes few rules on a team?
Laissez- Faire Leadership
What is persuasion?
The process of motivating others to change a particular belief, attitude, or behavior through communication.
This term describes the influence of others on one's self concept. What is the term?
Reflected appraisal
What is stonewalling?
Refusing to engage with the other person.
What is Groupthink?
Going along with a decision without thinking critically
What are Aristotle’s three modes of persuasion?
Ethos, pathos, and logos.
What is the major differences between low-context cultures and high context cultures?
What type of conflict communication style is known as the inability or unwillingness to express one's thoughts or feelings?
Nonassertiveness
What are the different types of leadership approaches?
Authoritarian, democratic, laissez- faire, servant, and transformational.
This term defines issues with two or more sides and conflicting information.
Proposition of fact
What are the dimensions to empathy?
Perspective talking, emotional experience, genuine concern.
What social influences affect conflict communication?
Gender & Culture
What is an Emergent leader?
Member of a group who assumes leadership without being appointed by higher-ups
What type of fallacy extends reasoning to extreme, ridiculous lengths?
Reductio ad absurdum