Bath/Window PK
Reface Pk
Compliance
Nitty Gritty
Leads
100

Requirements for a bath customer

What is just wants the wet space, no moving electrical/plumbing and is the home owner?

100

water damage maximum

what is up to 2 boxes?

100

Costco Member experience

what is above all else?
100

quote is good for

what is for one year?

100

One homeowner at home during apt

what is a one legged apt?

200

Electrical or plumbing work

What is something we cannot do?
200
one legged apt

what is having only one home owner present during apt?

200

customer phone number

what is the phone number we call from to verify?

200

ball park quote

what is something we can never do; giving customer a pricing in store?

200

first lead type that we don't get paid for?

what is GL?

300

two windows or one glass door

what is requirements for windows apt?

300

doors, drawers, hinges, hardwares

what is all brand new parts of cabinet refacing?

300

true or false: the homeowner does not need a Costco membership to get a free estimate?

what is false?

300

60-90 mins

what is how long the appointment for?

300

when apt is ran by designer 

what is IL?

400

setting up an apt even if customer does not want that date so they can move the apt out again

what is placeholder apt?

400

garage cabinets

what is something we can do if they do the kitchen cabinets?

400

same day appointments

what is something we can never do?

400

to reexcite customer and build impluse

what is REHASH?

400

actually showing product to customer

what is demo?

500

coaching on call

what is when we speak during the verification call?
500

3 requirements for kitchen refacing

what is not looking to change layout or plumbing/electrical, is the home owners, interested in looking at options?

500
name badge, full body, will be back sign, entire roadshow set up

what is roadshow pics requirements?

500

solid foundation

what is requirements for mobile homes?

500

client expectations before getting on verification call

what is disqualifying and qualifying member?

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