What is a switch?
A device that connects multiple devices on the same network.
What is virtualization?
Running multiple operating systems on one physical computer.
What is Android?
The operating system used by most Samsung smartphones.
What is an inkjet printer?
A printer that sprays tiny drops of ink onto paper.
What is Windows?
The operating system used on most PCs in schools.
What is DHCP?
The service that automatically gives devices an IP address.
What is a hypervisor?
Software that creates and manages virtual machines.
What is Bluetooth?
A wireless technology used to connect headphones or keyboards.
What is a laser printer?
A printer that uses toner and heat to print.
What is Task Manager?
The Windows tool used to see running programs and performance.
What is DNS?
This service converts a website name into an IP address.
What is a virtual machine (VM)?
A virtual computer running inside another computer.
What is USB-C?
A common charging port used on many modern phones.
What is a multifunction printer (MFP)?
A device that prints, scans, and copies.
What is Programs and Features?
The Windows feature used to install or remove programs.
What is HTTPS?
The protocol used to securely browse websites.
What is cloud computing?
Storing data and applications on servers on the Internet.
What is biometric authentication?
This feature locks your phone using a fingerprint or face.
What is a dirty print head / drum issue?
A common printer problem where lines appear on the page.
What is documentation?
A written record of work done by a technician.
What is a router?
A device that connects different networks together.
What is public cloud?
Cloud model where services are provided over the Internet to many users.
What is NFC?
This mobile feature allows contactless payments using a phone.
What is toner?
The replaceable powder used in laser printers.
What is troubleshooting?
The process of identifying and solving a technical problem.