Concepts of AL
Positive Approach
100

This Assisted Living concept helps individuals:

  • Boost self-esteem
  • Enhance feelings of competency
  • Connect with a larger community

Empowering...

What is empowering "Choice".


100

What is the best direction to approach a resident to create a positive encounter?
A. From behind
B. From the front
C. From the side
D. While multitasking

B. From the front

200

This Assisted Living concept offers:

  • Sustained higher levels of functioning over time
  • Reduced frustration through maintained autonomy
  • Continued sense of competence

Supporting...

What is supporting "Independence."


200

What should you do first when approaching a resident?
A. Touch their shoulder
B. Start talking quickly
C. A steady, open hand held at shoulder level and smile
D. Grab their attention from across the room

C. A steady, open hand held at shoulder level and smile 

(Visual cue before verbal cue)

300

This Assisted Living concept provides:

  • Reduced anxiety
  • Enhanced control
  • Greater security
  • Boosted self-esteem and self-respect

Protecting...

What is protecting "Privacy."


300

When a resident is upset, irritable, or confused, what is the BEST way to respond?
A. Tell them to calm down
B. Match their tone and expression gently
C. Walk away
D. Raise your voice

B. Match their tone and expression gently


(Use empathy and connection first)

400

This Assisted Living concept offers:

  • Enhanced self-esteem and self-worth
  • Sustained level of functioning over a longer period when personal preferences are acknowledged

Celebrating...

What is celebrating "Individuality" 

 

400

Which of your hands should you use to connect with the resident's hand?
A. Your opposite hand (left to their right)
B. Your same-side hand (right to their right, or left to their left)
C. Whichever hand is free
D. Both hands at once

B. Your same-side hand (right to their right, or left to their left)

This gives support while allowing the resident to feel in control.

Teepa Snow's Hand-Under-Hand® technique

500

This Assisted Living concept offers:

  • Enhanced self-worth
  • Feeling valued by others
  • Boosted sense of competence

Preserving...


What is preserving "Dignity."


500

When a resident says something that isn’t true but shows strong emotion, what is the best way to respond?
A. Correct them immediately
B. Ignore what they say
C. Acknowledge their feelings and respond with kindness
D. Change the subject quickly

C. Acknowledge their feelings and respond with kindness

This is part of the Validation Technique - a communication approach developed by Naomi Feil  

Why it works:

  • Reduces anxiety and agitation

  • Preserves dignity and emotional connection

  • Builds TRUST over time

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