"I" Statements
This kind of statement helps reduce feelings of blame.
What is an “I” statement?
The first step is to stop, breathe, and do this.
What is calm down?
The first thing you should write at the top of a time off form.
YOUR NAME!
When starting a difficult conversation, you can ask the person to listen to you first and then say you will do this.
What is listen to them?
One thing you should DO is communicate this way instead of only by text or other methods.
What is face-to-face?
An “I” statement should start with these two words.
What are “I feel”?
The second step asks you to think about the problem and your options.
What is Think?
Name one type of leave.
Vacation, sick, personal, medical, family, bereavement, jury duty and other.
“What I hear you saying is…” is an example of this communication skill.
What is reflecting or paraphrasing?
During a conflict, you should manage these.
What are your emotions?
After “I feel,” you should use a word like angry, hurt, or worried.
What is an emotion word?
The third step means taking action and responsibility.
What is Act?
You must check this box every time you request time off.
I understand that this request is subject to approval.
When moving toward action, you can ask what possible solutions could work for this group.
What is both people?
You should actively do this and pay attention when someone is speaking.
What is listen?
When using an “I” statement, your voice should be this instead of blaming.
What is soft and even?
During the Think step, you should ask yourself what exactly this is.
What is the problem?
Should YOU, the EMPLOYEE, fill out the supervisor section of a time off form?
NO
To state a problem, you can say, “I’ve noticed…” or “I feel ___ because ___, and what I want is ___.”
What is explain the problem and what you want?
You should be honest, genuine, and this during a difficult conversation.
What is respectful?
“You can’t keep coming home so late!” is an example of this type of communication.
What is blaming?
During the Think step, you should decide what this is that you want to reach.
What is your goal?
You must __________ you name at the bottom of the time off form.
Sign your name
To learn more about the other person's feelings, you can say, “Help me understand…” followed by this.
What is their viewpoint?
You should NOT make this about what another person is thinking or feeling without knowing the facts.
What is assume?