Serving Up Mas
Customer must be greeted in __ seconds.
What is 5 seconds.
Ingredients appear fresh (not crusty, dry, or pooled oil present as a result if not stirring regularly). (__ pts)
What is Ingredients stirred on Line (1 pt)
MELTER IN GOOD REPAIR (__ PTS)
What is 2 pts.
What is 3 points
Wraps must be stocked with ink side down.
What is PACKAGING STOCKED ON THE LINE (1 PT)
Clearance bar working and maintained.
What is DRIVE THRU PAD IS CLEAN AND IN GOOD REPAIR (1 PT/ 2 PTS)
If a customer is asked to wait, they must be re-greeted in ___ seconds.
Outside of wrap is not messy.
What is ON-THE-LINE QUALITY SERVED (2 PTS)
Striping on drive thru is well maintained.
What is PARKING LOT AND SIDEWALKS ARE CLEAN AND IN GOOD REPAIR (1 PT/ 2 PTS)
Customer receives proper goodbye. Example: "Here you go! Thank you!"
What is Friendly Closing with Eye Contact (3 pts)
Nacho Cheese & Red Sauce double panned (no other ingredients double panned) with pumps working.
What is KITCHEN UTENSILS ARE AVAILABLE AND USED (1 PT)
No window fog and no missing seals on the windows.
What is OUTSIDE OF BUILDING CLEAN AND IN GOOD REPAIR (1 PT/ 2 PTS)
-If applicable, provide straws with beverages. (__ pts)
What is Customer Gets Extras with their Order (1 pt)
LTO Button is programed correctly.
What is OIL IS CLEAN AND READY TO FRY (1 PT)
Permits that must be displayed should go in hallway to bathroom.
What is WINDOW SIGNAGE AND HOURS POSTED PER EXPERIENCE (2 PTS)