POE
IMaCHAMP and Quality
Medical Adherence
100

What does POE stand for?

Patient Office Encounter

100

What does IMaCHAMP stand for?

I - Influenza

M- Medical Adherence

C-Colorectal Cancer Screening

H-Hypertension

A-A1c

M- Mammogram

P-Papsmear - Cervical Cancer Screening

100

Can medications be mailed directly to patient's home?

Yes

200

Where can you find the POE Help Center?

Under the POE tab in Health Connect, click on the upper right-hand corner question mark.

200

What is the 2024 Quality Goal?

107

200

What types of medication are most flagged under medical adherence, name at least 2.

Asthma, Blood Pressure, Diabetes, Statins, and Depression.

300

What is the smartphrase being used when documenting POEs in Nursing notes?

.proactivecareactions

300

How long does it take for POE to update after you adminster or complete POE ?

48-72 hours

300

Do you need an order to refill medications?

An order is not needed to refill medications. 

400

Where can you find the POE Dashboard?

BOLT Website 


400

What is the goal for patient initiated-email encounter response?

28 hours

400

How do you know if a medication needs to be refilled?

On the proactive care tab, under medication if there is a red box, medication refill is needed.

500

Who is our Facilty Content Expert on POE (provider and staff)?

Dr. Fujimoto and Carolyn Vasquez

500

How do you send a link of the CALM app to patients?

Go to proactive care tab on HC. Scroll down to digital apps and tools. Click on CALM radio button and follow prompts to send link to patient.

500

How do you alert physicians of low medication adherence?

By entering in Diagnosis or

Chief Complaint Field “Low Adherence to Blood

Pressure / Diabetes / Statin Medication.

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