The three areas of communication
Verbal, Paraverbal, and Nonverbal
the chance of a bad consquence
Risk
This is the third level in the crisis development of an acting out individual.
Risk Behavior
All behavior is a form of .....
communication
The three parts of paraverbal communication
Tone, Volume, and Rhythm of Speech
the chance of the event, behavior, or injury may occur
Likelihood
The values and philosophy of CPI Nonviolent Crisis Intervention
Care, Welfare, Safety, and Security
the three zones of personal space
the level of harm that may occur
Severity
This is how staff should respond to an individual in the Defensive stage.
Directive
This is what you should do when faced with an information seeking question.
give a rational response
Factors that influence a person's behavior
Precipitating Factors
Position, Posture, and Proximity develop the....
Supportive Stance
The use of restrictive interventions for Risk Behavior should only be considered as a....
last resort
At what stage do you see a change in typical behavior
step 1- Anxiety
Recognizing the need to remain professional by managing your own behavior and attitude
Rational Detachment
A way of listening and responding to another person that improves mutual understanding and trust
Listening with Empathy
If you use restrictive intervention strategies, they need to be reasonable, proportionate, and least restrictive (true or false)
True
In this step, the individual experiences a total loss of rational control and becomes an IMMINENT DANGER to him/herself or others.
What is step 3- Risk Behavior
Framework for planning a difficult conversation
Planning, Scripting, Delivering, and Documenting