Enrollment
What ways can you search for a consumer in enrollment
Consumer number, Consumer first and last name, social security number (in some cases even DOB)
How can PCA’s turn in NHP
Email, mail(snail mail),fax, drop off at nearest office, paperworkr
How are times listed in TScopy once you uncheck and check?
10 min increments
What is a TS red
A TS that can not be paid due to an error
What programs have a prorated budget
SCO, CDC, OC, VIP, MFP and PACE
Where can you find if a PCA has been auto closed?
enrollment>consumer>scroll to employees>employee/consumer records
How does a PCA change their name?
Turning in a new W4
How are faxes processed?
In the order they are received
What form needs to be filled out to use E-timesheets
E-Timesheets agreement
What does EVS stand for
Eligibility Verification System
Where can you find Direct Deposit
enrollment>PCA>employer employee records> direct deposit
How do PCA’s fix DOH
By sending in a Revised I-9
Can a PCA turn in PTO while there is a HOSPITAL suspension
Yes, this is the best time for them to use PTO
What ways can a timesheet be submitted?
Faxed, Mailed, Dropped Off, submitted via E-Timesheets or submitted via EVV
What triggers an EVS report to be ran
Submitting a timesheet
Where can you find the EVV effective/start date
Enrollment> basic information or enrollment under audit trail
What form do PCA’s need to turn in to change tax information
W4
Can a PCA turn in PTO TS while EVS is on the account
No, because the consumer does not have a program to bill under
What is a takeback
A takeback is when someone has been overpaid on a timesheet and the money is then taken back on their next check.
What is overbilling
Billing for more hours than the consumer is allotted for the week
Where can you find payroll schedule for consumer
Enrollment>basic information> more info> other information
What is a WSCF and who needs it
Witness signature change form and is used by the consumer in their FI paperwork, this can also be used by PCA and sur to change their signature
What do you make sure you uncheck and check in TScopy when looking up a document?
Checked- date created
Uncheck- date modified, type and size
When all parties approve a E-TS what does the status change to
submitted
What is a school PA
when a minor or someone that is in school is allotted extra hours for part of the budget, they are listed as “vacation” hours