This ABC employee is the CSM for club 08687.
Who is Lauren Kane?
OBC stands for __________________
What is Online Business Center?
PCA stands for ____________.
What is Pending Cancel Amount?
What is ZCHG?
Select this function key to see details regarding decline codes in F9.
What is F11 or F11/F11?
Club contact level(s) that have access to reports.
What is L3/Owner and L0?
Clubs can print their own shipping labels in OBC by selecting the ________ and then _________ links.
What is Club Supplies and Print UPS Labels?
You must use the ___________ to establish the window for invoices the member owes in a certain time frame.
What is the Notice Days Calendar/Spreadsheet?
Soft change code used to process a Due Date change.
What is MDDY?
The code R01 in F9 indicates an EFT draft was returned due to ___________.
What is Insufficient Funds?
This 3-character code indicates that you cannot call a club but may be able to send an email.
What is a CLI club?
The club cannot process a payment in OBC but they can ____________ a payment.
What is post/credit?
When calculating the amount owed from F10 to cancel you should not include the __________ in the PCA.
What are late/service fees?
Soft change code used to permanently cancel a secondary/additional profit center.
What is ZCHG?
This code in F9 indicates the payment was collected at the club.
What is CRD?
Updates to passwords and club contact lists are sent to ___________.
What is myabcid@abcfitness.com?
The Reverse Club Payment option in OBC is the equivalent of RVE #2 - Reversal Only and allows the club to __________.
Reverse or erase a CRD (club collected payment) from F9
This cancel code is used for 3 Day cancellations under the buyer's right to cancel clause.
What is C3N?
Soft change code used to change the down payment amount.
What is XCHG?
These codes indicate there has been a chargeback and reposted on an account.
What are CGB and CGR?
This is the club call in password for 92313 PLANET FITNESS PASADENA CA
What is Lake Avenue?
Non-AF club contacts must verify the _________ and the _________ to have their OBC password reset.
What is User ID and security question answer?
This 4-character code is used to reinstate an account that is currently flagged PCS.
What is SRPC?
Soft change codes used to begin and end a prorated freeze.
What is FFDR and FDDR?
The code EPN in F9 indicates the club participates in this program.
What is EFT Prenote?