What does LIHEAP stand for?
CAA (Community Action Agency)
True or false, you are LIHEAP protected, can your water be shut off?
True
True or False A payment agreement must be signed prior to it being active
False
This is the name of Marie's cat
Sabrina
In addition to "making a diligent attempt" to contact the customer is this also required during moratorium
Door posting
This is the number of consecutive payments that are required for a 2nd payment plan
This is the temp or below that a utility cannot disconnect in the winter
20
This is the name of Jo's Youtube channel
John Eats Cheap
This is the last day one can apply for LIHEAP in a moratorium year
April 30
This is the number of hours notice prior to disconnecting for a missed payment agreement
24 hours
If a customer has a passed due balance on their water bill, this is the minimum term amount that must be offered (in months)
6
This is the number of pets Connie has
2
The "AP" in LIHEAP stands for what
Assistance Program
This is the minimum number of days' written notice a utility must generally give before a non-payment shut-off.
12 days
This is the max number of documents recommended for uploading for a single EFS filing
20 documents
This is the grade that Mason (Jared's son) is in
1st
In addition to paying home energy bills, this service helps make a home more energy efficient.
These are the hours a customer can be disconnected Monday through Friday
6:00am- 2:00pm
If a company files a 2nd petition in an E docket this is the document type used
Alison used to do a lot of this at her last job
Travel, troubleshoot things, ride in a van