Reach
TV channels, social media platforms, sponsored ads, and search engines are.....
How prospects will hear about your company?
Easy to navigate and read.
A blog should be?
A buggy site, an insecure domain and outdated checkout page.
What will block customer purchases?
Ask for feedback on your product/service
How do you know if customers like their new product or service?
Social media follow buttons on your website and marketing emails.
How to get customer to follow you?
Click-through rate and impressions.
How well you are performing on different channels?
Offering as much information as possible.
How to facilitate a well-informed purchasing decision?
Provides support during the purchasing decision.
If you have links to a support representative?
Feedback and reviews
How do your customers feel about your business?
Social media profiles and comments.
You can engage with current customers with?
Your product or service reviews.
Can tell customers if you gave a good or bad service experience?
You created content offers.
You can entice a prospect to convert if you?
Create a privacy policy
You can help protects your customers from abuse and theft when you?
A one-click reorder button in your user portal.
A way to make it easy to do business with you again?
A referral program.
Makes it easy for your customers to bring you more prospects?
SEO (Search engine optimisation)
How do you get organic traffic to your website?
Pricing of products or services.
It should be available on your website?
A clear refund policy and product/service guarantee.
Customers will trust you if you have?
Recommendations based on their previous activity
You would like to personalise the customer's experience?
Exclusive offers, discounts, and birthday gifts.
You would like current customers to experience unique perks?
Social media will not reach maximum audience.
If you do not post regularly?
Use proactive customer service.
How to familiarise customers with your products or services?
Have a clear product description.
If your customer wants to know the quality of the product?
Invest in automation.
As your customer base grows, how will you keep pace with customer demand?
Links to email, telephone contact, and live chat.
Ways to make your company easily accessible to your customers?