Operations
MF Policy/Procedures
Cushman History
SOC Controls
100

Assistant Managers are responsible for maintaining communities to this standard at all times.

What is Market- Ready Standard

100

The first step to complete to place an order for a good or service

What is create a WTN/PO

100

When was CW Founded?

When is 1917

100
SOC Controls are part of our processes: SOC stands for what

What is Systems Organization Controls

200

In addition to operations, APMs are expected to assist with this function daily.

What is leasing support/leasing assistance

200

Complete this within 24 hours after the resident moves out of the unit, or within 48 hours if the move-out date falls on the weekend

Move out inspection

200

This year Cushman & Wakefield its acquisition of Pinnacle Property Management Services 

What is 2020

200

The top two areas missed within our SOC Control policies are:

What is write-offs and monthly posting

300

True or False: Assistant Property Managers only handle paperwork and do not impact team performance.

False

300

Deposit accounting needs to be completed within how many days.

No more than 5 days following the move out.

300
Cushman has these many offices worldwide

What is 400

300

Per CW, balances outstanding for this many days past the deposit accounting date for past, canceled and denied must be approved for write off during pre-close.

What is 15+ days.

400

A unit is clean but has a broken blind and a loose cabinet handle.  Is it market-ready?

No, market ready includes functionality, not just appearance

400
Provide me with step by step instructions on how to access CW Multifamily policy library

MF Intranet>Standard Operation Procedure>MF procedure library

400

Driven, Resilient, Inclusive, Visionary, and

Entrepreneurial are all what.

What is CW Core Values (DRIVE)

400

Process performed when in-office payments are processed by only one team member at any point during the prior accounting month.

What is Single Person Payment Processing

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