It's All About FUSE
Retail Plus 1
All about the money
All About Service
FUSE Fun Facts
100

This is the latest FUSE newsletter 

What is FUSE Flash 22nd Edition? 

100

This is the Retail Plus 1 attach Rate Goal. 

What is 10%?

100

This is the method in which we consult with our customers daily.

What is the 3 Cs (Connect, Collaborate, Close)?

100

This is the district goal for We Listen?

What is 80%? 

100

This tool is put in place to support weekly communication to TMs from store leadership.

What is the weekly huddle?


200

This is the new Operating Fund discrepancy threshold amount.

What is now $5; research is not required for over/short of $5 or less? 

200

This is the payout each quarter to each eligible TM as per the eligible categories Attached Rate & Rate Growth.

What is 1% of your quarterly earnings?

200

This revenue driving tool should be used when consulting via phone.

What is the phone pad? 

200

This is the latest returns program to date. 

What is In Mar Returns?

200

This is the latest app created to support Visual Device Inspection.

What is the VDI app?

300

This is the latest FUSE print release put in place to support completed order management. It includes two options.

What is the FUSE Bin Dive Report Printing Options?

300

What qualifies as a Retail Plus One. 

What is when a full-service order of a $1 or more is attached to a retail transaction of a $1 or more?

300

This Worksheet can be used to Consult with for large format orders?

What is the S&G Consultation Worksheet? 

300

This app is used to offer competitive pricing.

What is the bid center or NBC?

300

This app can be used to post fun pictures.

What is myFXO?

400

These are the two correct FUSE support methods.

What Service desk and FUSE Feedback tab?

400

Self Service transactions such as CR usage and SS copiers contributes to Retail Plus One, true or false.  

What is false?

400

This S&G product will be a big focus in Q4.

What is Dye Sub? 

400

This is the latest service initiative put in place to support Self Service in Store IIIs and Flagship Stores?

What is Self Service Strategy? 

400

This app can be used to review schedules, pick up shifts, approve your hours.

What is the myTime app?

500

These new and updated FUSE Back Office resources are now available, name three of the seven.

What is: Daily Financial Form, FUSE Back Office Procedures Guide, Till Discrepancy Research and Resolution Form FUSE End of Day Quick Reference. FUSE Back Office Procedures and Resource Updates Quick Reference. FUSE Discrepancy Research Calculators and FUSE Operating Fund Quick Reference.

500

These are the two latest Retail Plus One tools introduced within the region.

What is the Retail Plus One post it note and Updated Retail Plus One Communication Board?

500

This service brings 100% revenue to your store.

What is packing solutions or services?

500

This metric measures DROT, EGHAL and PNSDC.

What is O.S.P (Office Service Performance)?

500

This is one of the many positive take aways from today's session.

What is anything you learnt during today's Consultation Tour? **Be Specific**

M
e
n
u