LEASING
RAM TRUCKS
CAR VOCAB
STEPS TO THE SALE
100

Car value at end of a lease

What is residual value?

100

The RAM 2500 and RAM 3500 are powered by a __________ diesel

What is cummins?

100

A heavy-duty plastic liner or spray-on coating that protects the inner painted surface of a pickup truck's cargo box.

What is bed liner?

100

What is vital what is wanted and what is absolutely critical to your buyer.

What is Fact Finding? (3)

200

Fee leasing companies charge to arrange the lease

What is acquisition fee?
200

This engine is the first diesel engine in a half-ton RAM truck.

What is eco diesel?

200

Car salesman slang used to describe following up or keeping in contact with a customer until all possibilities of them buying a car is exhausted.

What is buy or die?

200

Creatively stay in touch with my customer to ensure continued satisfaction, and repeat and referral business.

What is follow up? (13)

300

Total amount, bottom line. 

What is capitalized cost?

300

Trim level that comes with air ride suspension. 

What is limited?

300

The software a dealership uses for tracking and managing all customer contacts.

What is CRM? (customer relationship management)

300

Ads five minutes to the process. Can be beneficial to show the strength of your company.
To not only sell the customer but to service them after the sale

What is service walk? (8)

400

Person who leases the vehicle. 

What is lessee?

400
Horsepower in a 1500 hemi?

What is 395?

400

Finance calculation to determine the percentage of debt a buyer has compared to their gross monthly income.

What is DTI?

400

What to say, what not to say, what to expect, and how to handle a customer to build rapport, get on common ground, and move it to the following steps

What is the greeting? (2)

500

This is anything that reduces the lease loan amount.

What is capitalized cost reduction?

500

Max towing capacity for ram 1500 etorque hemi?

What is 12,750?

500

A customer who takes whatever deal the salesperson offers.

What is a laydown?

500

Step 7 in the road to the sale. 

What is trial close?

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