TOP/Workshops
How old do you have to be to receive TOP?
18 yrs old.
What does SOP stand for?
Standard Operation Procedures
When should you typically send a follow-up chat email?
Day of
How many ft. can you fly with your Part 107?
400 ft. (unless
What is a good insurance company to recommend to a customer?
Verifly
What are the pre-requisites to attend a workshop?
1. Have their Part 107
2. Flight Experience
Do we help public safety departments receive a COA?
Yes. BUT most departments end of not moving forward with them. They are outdated.
How long do we give access to our online courses?
6 months
Where do you apply for your 107 license?
IACRA
What is our cancellation policy?
More than 14 Days
Less than 14 Days
Less than 48 hours
More than 14 Days - 10% Fee
Less than 14 Days - 50% Fee
Less than 48 hours - 100%
How long is someone's TOP Level 2 certification valid for?
2 years
When should you pass a lead to Mike McCann? (2)
When the lead starts talking about training for more than 5 people.
When you realize they are with a large company.
DO NOT PASS THEM TO HIM IF YOU DONT ASK ANY QUESTIONS BEFORE
Content-wise, what should you have in every initial email? (2)
1. Link to their direct class - upcoming course near them
2. PDF on class(es)
Part 107 pilots can only do 1 of these things:
1. Fly at night
2. Flyover water
3. Flyover people
Correct Answer: Flyover water
Name all our Insurance Requirements (3)
True or False:
If someone wants to attend TOP Level 2, do they need to bring their own drone?
True.
Does NBC or CNN have to pay for our courses?
Yes and no. They pay upfront for so many people and receive a coupon code to register.
What do you need to do if someone asks to be unsubscribed? 2 options
1. Ask them to click the unsubscribe button at the bottom of the email.
2. Let Alysha know
"I want to teach my students how to fly a drone, do I need my Part 107?"
Yes.
For one of our automated email templates, we let the customer know we have resources we can send them. What are 3 of those resources?
1. Flight Checklist
2. Free Airmap Course
3. Guide to Part 107
4. BONUS: Blog or Webinar
How many weeks our do we recommend students to take their Part 107 and Basic Flight Training before attending a Workshop?
4 Weeks
If you are assigned a task for one of Mike's clients, what do you do?
1. Make sure you double check it wasn't a mistake.
2. If it was, delete it.
What is the first thing you should do when someone responds to an email?
What should you do after you respond to the email?
1. LOG THE EMAIL INTO SALESFORCE.
2. SET A FOLLOW UP TASK.
What is Jim and Pams first baby's name?
Cece
Did anyone see a new feature added to our website today?
Drones for Railways