Service At Your Doorstep
What is Mobile Service
Mobile Service Providers
Who are Rad Mobile Service | Velofix
Available Financing Options
Affirm (US) and PayBright (CA)
US Shipping Partners
Who are FedEx, UPS, DHL, and USPS
Abbreviation For Return To Sender
What is RTS
Located in Seattle, Washington, Vancouver, British Columbia, San Diego, California, and Berkeley, California
What are Showrooms | Service Centers
Services Offered
What are Assembly & Delivery | Maintenance | Test Rides
Free Trial/Return Period
What is 14 days
CA Shipping Partners
Who are Canpar and Purolator
Shipping Issues Team Nickname
Digital Library Of Product Support Articles
Online Help Center
$199.00 | Complimentary Accessory Installation | 30 Day or 150 Mile Safety Check
What is Rad Mobile
Allows Replacement Parts To Be Sent To Current Owner
What is a Transfer of Ownership
Items That Require Shipping Charges
Hollywood Racks and Batteries
Shipping Issues Team Slack Channel
What is Shipping-Issues
In-House Troubleshooting Team
Who are Product Support
$249.00 | Additional Cost for Accessory Installation
Business Model That Eliminates Added Costs
What is Direct-To-Consumer
Types Of Deliveries That Require A Signature
Ebikes, Batteries, and Any Order Over $500.00
Longer Than Usual In-Transit Delays
What is 5 Business Days
Reputable Bike Shops
What are Local Bike Shop Partners
$199.00 | Additional Cost for Accessory Installation | Requires Pick Up
What is Beeline
Always Subject To Change
What are Shipping Dates
Flat Rate For Shipping On Orders Less Than $150.00
What is $10.00
Ticket Sent To Shipping Issues Team
What is a Zendesk Macro