Important Phone Numbers
De-Escalation/Communication
Team Roles
Codes
Just for Fun
100

401-274-7111

What is the ES phone number?

100

Providence Center training for basic de-escalation skills

What is CPI?

100

Fills out certification

What is a QMHP?

100

Bomb Threat

What is code green?

100

Point of contact for workplace violence flags

Who is Donna Bags?

200

401-473-1083

What is the North Main Street security number?

200

Gestures and body language

What is nonverbal communication?

200

Person interacting with the client

What is a De-Escalator?

200

10

What is radio alert for fire?
200

Chair of TPC Safety Committee

Who is Jillian Roy?

300

401-272-3121

What is the Providence Police Dispatch number?

300

Fidgeting, pacing, rapid speech, irritability

What are early signs of escalation? 

300

Person dispersing unnecessary bystanders

What is crowd control?

300

Fire

What is code red?

300

Original use of TPC 4th floor in the 1970-1990's

What is the Rusty Scupper?

400

401-308-2139

What is the ES direct line?

400

Quickly establishing effective communication

What is rapport building?

400

Person taking notes

What is a scribe?

400

Hazardous materials

What is code orange?

400

DEAT member who has had their QMHP the longest

Who is Lawrence Miller?

500

401-276-4020

What is the TPC intake line?

500

3 CPI Trainers at TPC

Who are Stephanie Costa? Gabriela Garza? David Whitty?

500
Person assigning roles and assessing additional needs

What is a support lead?

500

66363

What is the overhead page extension?

500

Ranger Cordell Walker

What is Chuck Norris' role in Walker, Texas Ranger?

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