marketing
The short, catchy name of the "commercials" a business pays to run on TV, radio, or social media.
what is an ad or advertisement?
A plan for how a business will spend its money.
what is a budget?
Giving a customer money back because they were unhappy with a purchase.
what is a refund?
The person in charge of direct management of day-to-day employees.
what is a manager or supervisor?
Booking a hotel room or flight ahead of time.
what is a reservation?
The visual symbol or design used to represent a company.
what is a logo?
The extra money left over after all business bills are paid.
what is profit?
A piece of paper that proves a customer paid for an item.
what is a receipt?
The extra money a happy customer leaves for a server or worker after receiving good service.
what is a tip/ gratuity?
Cleaning staff responsible for keeping hotel rooms neat and fresh.
what is housekeeping?
The group of people a company wants to buy its products.
what is a target audience or market?
A business owned by just one single person.
what is sole proprietorship?
When a store runs out of an item because too many people bought it, this was high.
what is demand?
The fixed amount of money an employee is paid each year, usually split into regular paychecks.
what is a salary?
The extra service where hotel staff bring food or drinks directly to a guest's room.
what is room service?
A short, catchy phrase used in commercials and ads.
what is a slogan?
Someone who takes a risk to start their own business.
what is an entrepreneur?
Offering a customer a drink or fries to go with their burger purchase.
what is suggestive selling?
Money paid to employees based on the total sales they make.
what is a commission?
A major chain business like McDonald's or Subway where individual owners buy rights to run local stores.
what is a franchise?
Asking customers to take a short survey to share their thoughts.
what is feedback?
A legal paper signed by two people to make an agreement official.
what is a contract?
Selling products directly to shoppers in a retail store.
what is retailing?
The department in a company that handles hiring and firing employees.
what is human resources?
When an airline or hotel sells more bookings than they actually have seats or rooms available, expecting some people won't show up.
what is overbooking?